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Answered

Miro Canvas25 pop stops me from accessing the desktop app

  • October 16, 2025
  • 2 replies
  • 24 views
Isabel Buchmann

I currently can’t access the desktop app, because of the Miro Canvas popup, which can’t be closed. In the beginning it was the promotion for the event, now it’s the Recap. 

Happens on Windows 11 with the desktop app. 

What can I do? 

 

Best answer by Eca

Hi ​@Isabel Buchmann, thanks for the update! Glad to hear the popup issue has cleared up.

If it happens again, you can try clearing the app cache or reinstalling the Miro desktop app to make sure any temporary data causing the popup to stick is removed. Let us know if it reappears so we can investigate further.

Eca

2 replies

Isabel Buchmann

Ok, this is funny.. I am dealing with this issue since a few days and after I posted this, it suddenly disappeared.

Eca
Eca
Mironeer
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  • Eca
  • Mironeer
  • Answer
  • October 23, 2025

Hi ​@Isabel Buchmann, thanks for the update! Glad to hear the popup issue has cleared up.

If it happens again, you can try clearing the app cache or reinstalling the Miro desktop app to make sure any temporary data causing the popup to stick is removed. Let us know if it reappears so we can investigate further.

Eca :)
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