I have used miro for over a year now and over the last two weeks, it’s started to have major lagging issues whenever i am writing. It pauses every 5 seconds or so, and I have to wait until I can write again. I have use the app on iPad and I have uninstalled and redownloaded it and the problem persists. It is apparent on all my boards now. And this is happening only after I purchased a year long subscription, but now the app has become unusable until the lagging improves.
Miro boards do not work fluently anymore. Continuously lag
Best answer by Eca
Hi
I’m sorry to hear about the lagging issues you’re experiencing with Miro. Here are some troubleshooting steps you can try to resolve the lag on your iPad:
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Ensure that your Miro app is up to date. Check for any available updates in the App Store.
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Clear Cache and Data:
- If you’re using the app, try uninstalling it and then reinstalling it again to clear any cached data.
- For the browser, clear your browser cache to ensure you’re loading the latest version of the Miro site.
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Close any other applications running in the background on your iPad to free up resources for Miro.
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Sometimes a simple restart can resolve performance issues.
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If you’re using Safari, try accessing Miro through a different browser, like Chrome, to see if the issue persists.
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Ensure you have a stable internet connection. If possible, switch between Wi-Fi and cellular data to see if that helps.
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If you have other intensive apps running, they may affect Miro's performance. Make sure your device is not overloaded with tasks.
Please check out these helpful links for more detailed troubleshooting:
Let me know if you need further assistance, and I hope your Miro experience improves soon!
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