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Question

Miro board won't load correctly.

  • March 18, 2026
  • 1 reply
  • 8 views

My Miro board won’t load correctly and continually says it’s offline. 

The board toolbar won’t display and I can’t copy any of the content on the board or duplicate the board. 

I’ve tried multiple browsers, hard refresh, clearing the cache, restarting the Miro app and I’ve shared with colleagues/private mode. No joy.

I don’t know how to bring it back without loosing all the content on there. 

1 reply

Eca
Mironeer
Forum|alt.badge.img+4
  • Mironeer
  • March 19, 2026

Hi ​@Jasmine Evans 

Thanks for all the details and the troubleshooting you’ve already done! Since you’ve tried browsers, cache clearing, hard refresh, app restart, and private mode, the best next step is to let our support team investigate on the backend. I’ve converted your case into a support ticket so they can dig deeper and help restore your board without losing any content.

You should hear from them soon!