Miro board is laggy, slow and freezing

@Sannah Siddique -

Have you tried with a different browser or the desktop app to confirm it is not related to your default browser and any extensions running within it?

Also, have you tried reducing the size (density) of any images you have imported as those can contribute to board slow downs?

Kiron

I posted a similar issue 3 days ago - and heard nothing back.  At least someone has replied to you.  

Same problem. I have two account this business one and a free one. It’s weeks that Miro has problems, in my case 2:

1. I open a board, I start to see the elements of the board and that’s all, Miro remains stuck in this perpetual load, so I have to refresh the browser, sometime work, sometime no.
    
2. If the content is successfully loaded, then I have lag problems. I double click on an element, and then I have to wait 3 seconds (I counted them) to see the result of my action. This apply to everything, editing text, creating a shape, dragging shapes etc
    

Checked:

1. It’s not a problem with the amount of content/element in the board. On the business board I’m working now, there’s very few stuff, while on my free account the board to which I refer is flooded with everything, included images pasted from photoshop.
    
2. It’s not a problem with chrome extensions. I’ve disabled all of them and nothing change
    
3. It’s not a problem with miro cookies. Deleted them, nothing changed
    
4. It’s not a problem with my internet connection. I have 125.91Mbs in download, ping ms 10 latency
    
5. It’s not a problem of my PC specs. 3.60Ghz, 16GB, 4 cores/8 threads
    
6. It’s not a browser problem, although Firefox instead of having 3 lag seconds it has 2 seconds.

On the other hand, the Chrome and Firefox DOMs report several errors:

Chrome:
 

Firefox:

these on Firefox are 137
 

While I am sadly used to Miro having these moments of fall, now it’s a pain as it is affecting badly my work, so any help it’s super appreciated, thanks!😁

I know.  I’ve checked with others who use Miro outside our organisation and they all report similar issues - albeit intermittently. 

One of them told me that they had emailed last week - and were told that nobody else had reported a problem!!

Clearly Miro isn’t listening very hard. 

@Kate McRae 
“ and were told that nobody else had reported a problem” 

ah… nice availability bias😅 

Recommend moving Discussion to this Thread which is growing: Boards are very laggy and slow on desktop app and web app | Miro

Recommend you look at this Thread @Tadeoakai https://community.miro.com/ask-the-community-45/boards-are-very-laggy-and-slow-on-desktop-app-and-web-app-12191

Totally agree on this. It is become almost unusable and I am on an MBP M2 Max. There is absolutely no reason for it to be slow on my side. 

Miro – are you all listening or will I have to move to a different platform?

If your Miro board is laggy, slow, and freezing, try the following workarounds: reduce the number of objects and images on the board, close unnecessary browser tabs and applications to free up system resources, and ensure your browser and Miro app are up to date. You can also try using a different browser or clearing your cache. If the issue persists, consider splitting the content across multiple boards to manage the load better.

Done all of that, no help. (Although I have no idea why I should have to be the one tweaking the essence of my workflow instead of the billionaires running Miro doing what’s right. Shunting responsibility off onto a forum is the worst of bad taste.)

I’ve been using and developing collaborative online platforms since its first days (1973, if you can guess what I’m referring to). Never used anything this sluggish and offensive. A great concept, close to my thoughts on what might be ideal. But the architecture was stillborn, and the billionaires are sticking us with the bill. I’m switching.

Thank you for sharing your experience, ​@Peter Zelchenko.

Your feedback is valuable, and we truly appreciate you taking the time to share it here. The challenges you’ve highlighted are not taken lightly, and I’ll make sure this is flagged with the team so they’re aware of the impact it’s having on your workflow.

While the community forum is a space for collaboration and sharing solutions, I understand your concern. If you haven’t already, I’d also recommend reaching out directly to Miro Support to ensure your case will be handled more thoroughly.