Hello Miro community,
after several hours spent drawing a plan in Miro, unfortunately I lost my Board and I can't find it anymore.
I see the name of my files, but I can't get them back.
I also saved the drawing as an html file (3,605Kb) but it shows me as Unexpected Application Error!
If can someone help me, I would be grateful.
Thanks in advance.
Hi
Thanks for reaching out, and I’m sorry to hear about the trouble with your board.
Have you tried any troubleshooting steps yet? If not, I recommend following the steps outlined here: Board performance and loading issues.
If the issue persists, could you please share the following details to help us investigate further?
What device and operating system you're using
Which browser or app version you’re on
Whether this issue occurs on other boards
If other collaborators are experiencing the same problem
Thanks in advance, and we’ll do our best to help!
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