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Microsoft Teams: account connect not working

  • January 26, 2021
  • 1 reply
  • 476 views

I’m trying to connect my Miro account via the Miro plugin in MS Teams and it does not seem to be working. When I type ‘connect’ in the chat as prompted by the bot, nothing happens. I read that a new tab is supposed to open where I can log in, but I don’t see anything. Any suggestions on how to fix this?

Another approach I’ve tried is to open a Miro board within a Teams channel that my colleague created. There as well, I see the log-in page but when I click the ‘office’ logo to sign in, it opens Miro in my browser (where I’m already signed in) but I just see the loading screen on the Miro tab within Teams.

1 reply

Marina
Mironeer
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  • Mironeer
  • February 1, 2021

Hi @ani.krishnan,

I recommend you reach out to the Support team directly with this issue - https://help.miro.com/hc/en-us/requests/new?referer=community :relaxed: