Since a couple of days I can’t use the Miro app on my mac (web version in Chrome still works). When starting it I get this message (see image) “{"message":"Not found"}”.
I’ve tried uninstalling it (deleting the app in the applications folder) and installing a newly downloaded version, same thing. Tried different wifi’s and mobile hotspot, same thing.
Is there some config file I can delete to make a harder reset? Or any other ideas how to troubleshoot this?
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https://help.miro.com/hc/en-us/articles/360017572854-Desktop-app#h_01HCMS60YKDXMM2EKYTMBMR5WW
Thank you
Hello, I still can't use the app, although I've tried all your ways. I installed the application from the MS store, the application from the official website, 32.64 bit versions, reset through settings, deleted files. Nothing helps, can you tell me how to fix it? Before that, the application worked stably for a year without reinstalling…..
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Opening a support ticket
If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:
No, I use the application on Windows
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No, I use the application on Windows
I was asking if you sign in using Apple SSO/Apple Id, e.g., this button:
yes
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Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.