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Question

Lost access to previous email I had an account on and now I can't access my previous boards

  • September 14, 2026
  • 2 replies
  • 47 views

What it says in the title: I previously had a student account, and lost access to my Miro account when I lost access to my student email. And I am unable to ask support if I could somehow regain access to the boards,or download them or something- by verifying identity or something- because it doesn’t allow direct questions or even asking questions at all without an different account, which I then had to make, because it doesn’t have a password login options and only login with an email. To the email that I have lost access to. Which is a very convoluted and unhelpful process. And I cannot directly contact them without having an account, or at all, since in their guidelines on how to do such:

There is no “Contact Support” option under the listed way to contact support claimed: https://help.miro.com/hc/en-us/articles/360020185799-Contacting-Miro-Support

 

2 replies

  • New Here
  • September 15, 2026

I am exactly in the same boat.

I do not have access to my login email anymore.

That’s an entire PhD and a new business idea worth of work gone…

 


Eca
Mironeer
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  • Mironeer
  • September 15, 2026

Hi ​@baselesswanderer and ​@audreycetois thanks for reaching out and for explaining the situation. I understand how important it is to regain access to your account and boards. Since you no longer have access to the email address associated with your Miro account, I'll pass this case along to our team for further review. Please avoid sharing any additional account or personal details publicly here. If further information is needed, the team and I will let you know what details are required.