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Question

Lost access to previous email I had an account on and now I can't access my previous boards

  • September 14, 2026
  • 1 reply
  • 25 views

What it says in the title: I previously had a student account, and lost access to my Miro account when I lost access to my student email. And I am unable to ask support if I could somehow regain access to the boards,or download them or something- by verifying identity or something- because it doesn’t allow direct questions or even asking questions at all without an different account, which I then had to make, because it doesn’t have a password login options and only login with an email. To the email that I have lost access to. Which is a very convoluted and unhelpful process. And I cannot directly contact them without having an account, or at all, since in their guidelines on how to do such:

There is no “Contact Support” option under the listed way to contact support claimed: https://help.miro.com/hc/en-us/articles/360020185799-Contacting-Miro-Support

 

1 reply

  • New Here
  • September 15, 2026

I am exactly in the same boat.

I do not have access to my login email anymore.

That’s an entire PhD and a new business idea worth of work gone…