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Question

Login Recovery Request

  • June 30, 2026
  • 2 replies
  • 4 views

I have been unceremoniously fired from my job and subsequently lost access to my corporate email account which I used to sign into Miro. 

It has been 2 months since the first ticket I submitted regarding request for support to cancel the account to prevent further charges incurred. 2 charges have been made, ticket count up to 5. 

No response from the support team. 
What is the next step for me? 

2 replies

Eca
Mironeer
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  • Mironeer
  • June 30, 2026

hi ​@Vietnggp 

thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


Maybe my experience can help to reduce the stress until Miro Support helps you.

It is very easy for Miro support to change the email address your account has assigned. They just change the Database and all the contents remain there, no migration needed.