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LOGIN issues: can't login using password and MAGIC link logs out after a few minutes

  • September 9, 2026
  • 6 replies
  • 597 views

The iPad app, macOS app and browser are all telling me that password login isn’t available and that I need to use a magic link instead.

I don’t currently have access to my email on my iPad, so I managed to log in to the desktop app using a magic link. Unfortunately, it then logged me out again after just a few minutes. I tried again with another magic link, with exactly the same result.

I’m now completely locked out for 60 minutes due to “too many” sign-in attempts --  I’m in the middle of teaching so this is all a bit frantic!

I’ve had to work around this by setting up a new account using Apple ID, finding my board link again, and then managing to log in briefly on my iPad using a magic link copied from the desktop. I requested editor access to my board from the new account, only for the original account to log me out again shortly afterwards.

I can see that there are also login issues reported on the status page. Could you let me know what the recommended workaround is while the password-login issue is being resolved? In particular, is there any way to avoid repeated magic-link attempts triggering the 60-minute lockout?

    6 replies

    • kserks
    • New Here
    • September 9, 2026

    Please, answer the request! I have absolutely the same problem!

    Had the same problem and why is the password login not available???

    • Käppeli
    • New Here
    • September 11, 2026

    Same Problem here.

    We use a Yodeck to login via script with password login… this doesnt work anymore...

    Eca
    Mironeer
    Forum|alt.badge.img+5
    • Eca
    • Mironeer
    • September 11, 2026

    Hi everyone! Thanks for reaching out and reporting the issue! I have your case converted to a support ticket. You should receive a response shortly.

    Eca :)
      • mauryglo
      • New Here
      • September 18, 2026

      In my case it tells me to log in using MagicLink on my iPad, I open the email on the gmail app, the magic link opens chrome, and then it opens Miro on chrome! No, I want to use the Miro APP, not the website. When I go back to the app it only shows the magic link option, after trying too many times it also blocked me from trying again. What on the user experience is this? 

      • Aliya Ak
      • Beginner
      • September 18, 2026

      Why was the option to log in with a username and password removed in the first place? It is extremely inconvenient.

      To log into my account on my laptop, I now have to receive a login link by email. Since I use a corporate email address that is not Gmail, the email comes to my phone. I then have to forward it to my personal email address, open my personal email on my laptop, and only then can I click the login link and access my account.

      This process is unnecessarily complicated and extremely inconvenient. A simple username-and-password login was much easier and more practical.

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