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Question

Locked out of Miro account

  • October 2, 2026
  • 2 replies
  • 30 views

I am locked out of a Miro account that was very important to me after the recent move away from email and password logins. Can someone from the help team please create an issue for me? I am creating this post from a secondary account

      2 replies

      Eca
      Mironeer
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      • Eca
      • Mironeer
      • October 5, 2026

      HI ​@Zachary Segel, thanks for reaching out!

      Miro uses passwordless authentication via Magic Links to provide secure access to your account and board data. You mentioned that you were locked out of your Miro account, ould you clarify whether you still have access to the email address associated with the Miro account you’re locked out of?

      Eca :)
      • Zachary Segel
      • Author
      • New Here
      • October 7, 2026

      Thanks so much, Eca. That’s exactly the problem — I don’t have access to the email address associated with the other account, so I can’t get the magic link to log in. But the board I was using on that other account (zack.segel@gmail) was really really important to me. Is there anything I can do to recover the data on there or have it transferred to this email (Zachary.segel@gmail.com)? Thank you so much

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