Hi @VinayP! I've never experienced that. The only time the cooling fans run like crazy for me is when the desktop app has a new update. I have a MacBook though.

@VinayP -

I’ve never encountered this and I’m using Miro, multiple MS Office applications and Zoom all at the same time with video & audio streaming.

Kiron

@VinayP What kind of laptop do you have? 

Hi, I’m suddenly having this same issue on a Dell precision. Tried clearing cache, different browsers, rebooting, etc. 

Hi ​@Anna Ahn, thanks for jumping in and sorry to hear you're experiencing this!

Since you’ve already tried clearing the cache, rebooting, and using different browsers, here are a few additional things you might try:

Check Task Manager or Activity Monitor
This can help pinpoint whether Miro (browser or app) is causing sustained high CPU/GPU usage—even when idle.

If possible, test in Incognito mode
This disables extensions and can rule out a browser extension conflict.

If the issue persists, feel free to share a short screen recording or screenshot of your Task Manager/Activity Monitor while Miro is running. That info could help if we need to escalate to the support team for a deeper look.

Let me know how it goes—happy to help however I can!

Thanks ​@Eca for the fast response! I forgot to mention Incognito earlier- tried it to no avail. Any recommendations on how I can access Task Manager or Activity Monitor? 

Thanks for the update, ​@Anna Ahn!

Here’s how you can access your system’s performance monitor, depending on your device:

On Windows

• Press Ctrl + Shift + Esc to open Task Manager directly

• Or, click the Start menu and type "Task Manager" into the search bar

In the Processes tab, look for Miro (browser or app) and check its CPU, Memory, and GPU usage. If it’s running high—even when idle—feel free to take a screenshot and share it here.

Let me know what you find!

Thanks, I’ve submitted a support ticket and am now in contact with support representative. 

Sorry to hear about the overheating issue with Miro—it sounds frustrating, especially since it’s impacting your workflow with other apps like SolidWorks. Have you checked for any background processes tied to Miro that might be spiking resource usage? Sometimes there are hidden processes running that aren’t obvious. Also, making sure both Miro and your laptop’s drivers are up to date could help.