Laggy Board with 200 users

  • 15 April 2021
  • 4 replies
  • 30 views

Badge +1

so is there a limit where in the usability of the board will not suffer?
we peaked at 195 users in our board and the loading takes forever.

Kiron Bondale 1 month ago

@James Brian Tan -

The plan you are on shouldn’t affect the performance of your board. Have you taken a look at this Help Center page to see if there are ways to optimize the board for use by that number of users: https://help.miro.com/hc/en-us/articles/360013588560-Tips-to-Improve-Board-Performance ?

Kiron

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Userlevel 5
Badge +5

Hi @James Brian Tan 

Welcome to the Miro Online Community!

Make sure you are using an enterprise plan for 100+ team members!

and do check your internet bandwidth!

You can also ask Miro support https://help.miro.com/hc/en-us/articles/360020185799

also check out https://miro.com/pricing/

Userlevel 7
Badge +14

@James Brian Tan -

The plan you are on shouldn’t affect the performance of your board. Have you taken a look at this Help Center page to see if there are ways to optimize the board for use by that number of users: https://help.miro.com/hc/en-us/articles/360013588560-Tips-to-Improve-Board-Performance ?

Kiron

Userlevel 7
Badge +16

@James Brian Tan - There is absolutely no need to sign up for a 100+ team member account. While I have no experience with the Enterprise Plan, I presume that a 100+ member team would cost over $1,000 USD a month.

Userlevel 7
Badge +12

@James Brian Tan I facilitated 200 participants in South Africa 2 weeks ago on a single Miro board (I’m based in Singapore), and we had very limited lag or loading issues. Here are the 2 things you need to ensure if you’re having that many participants:

  • As little graphic images as possible in your Miro board. That will cause local-level slowness and loading problems. Vector images are fine though.
  • Turn off cursors. This is part of onboarding: you need to communicate this to participants to actively ‘hide cursors’. They look really pretty rad when everyone’s on at the same time, but takes enormous amount of processing power.

I wrote all about the experience here, if it helps! 

https://www.linkedin.com/pulse/virtual-strategy-workshop-200-people-sure-bring-isman-tanuri/

Very much in line with Kiron’s advice although I’d focus on those 2. And certainly no need for enterprise plan. I had everyone on Guest Editors :joy:

 

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