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[KNOWN BUG] wireframe icons quality: low pixels?

  • June 14, 2022
  • 9 replies
  • 270 views
D

recently the icons in the wireframe library are quite pixelated, with fuzzy edges, screenshot attached, does anyone else experience this and how can I improve it? 

 

 

July 27, 2022

Hey guys! I’m afraid there’s currently a bug on our end that causes this behavior on Windows-based devices. The good news is that the team is aware of the issue and is looking for a fix.

We’ll keep you updated on this within this thread so please stay tuned. :)

9 replies

Apollonia
Mironeer
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  • Apollonia
  • Mironeer
  • June 16, 2022

Hi @Diana Schneider!
Thanks for reporting the issue. Can you tell me what OS and which Miro client (desktop app/Chrome/Safari/etc.) this issue appears on? 

Apollonia
F
  • Fucsko
  • New Here
  • July 10, 2022

Hi! I have the same problem. Win 11 and desktop app.

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • July 10, 2022

I’m getting the same behavior @Apollonia with my Windows 10 laptop running Google Chrome (latest build):

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
Apollonia
Mironeer
Forum|alt.badge.img+1
  • Apollonia
  • Mironeer
  • July 27, 2022

Hey guys! I’m afraid there’s currently a bug on our end that causes this behavior on Windows-based devices. The good news is that the team is aware of the issue and is looking for a fix.

We’ll keep you updated on this within this thread so please stay tuned. :)

Apollonia
Apollonia
Mironeer
Forum|alt.badge.img+1
  • Apollonia
  • Mironeer
  • August 24, 2022

Hi everyone! Could you please share your device specs:

  • Device model (eg. company, model number)
  • OS information (eg. Windows 10, 11)
  • The resolution of the screen

This information will help our developers reproduce and investigate the issue. 

Apollonia
V
  • Vit
  • Beginner
  • August 31, 2022

My report above was about the Wireframe library.

  1. Do you observe the text crispness decrease in both the desktop app and browser?
    - Yes, in both
  2. What's your monitor resolution?
    - It is the same with all possible resolutions:
    3840*2160
    1260*1440
    1920*1280
  3. Your OS?
    - Win 10
  4. Do you use one monitor or several screens setup?
    - It is the same with all possible settings - with and without external monitors
  5. Do you use the Browser scale/Zoom?
    - Yes, but I mostly use Miro app
  6. Does it help to reset it to 100%?
    - No, it does not help
  7. Does it help to reload the page?
    - No, it does not help
Apollonia
Mironeer
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  • Apollonia
  • Mironeer
  • September 13, 2022

Thanks for your reply, @Vit ! We’ve forwarded it to our developers to aid in their investigation.

Apollonia
V
  • Vit
  • Beginner
  • September 13, 2022

I found out that it is just me in our team who is having this issue. Exactly the same objects look fine for other users.

A
  • Allieofisher
  • Beginner
  • September 20, 2022

I am also experiencing the same problem with the wireframe icons. It just started for me today. 

  • Device model 
    • Mac Book PRo 14 in 2021
  • OS information
    • Mac 12.6
  • Browser
    • Seen on both Chrome Version 105.0.5195.125  and Safari Version 15.6.1
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