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Answered

[KNOWN BUG] Team Admin can't delete members

  • November 26, 2025
  • 50 replies
  • 251 views

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50 replies

  • New Here
  • January 13, 2026

Hello! I'm also reporting the same issue: I'm a team admin and can't remove team members (free plan). I've also tried incognito mode, different browsers, as well as app on iPad and the issue persists.

Thank you for all your help in advance!


Eca
Mironeer
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  • Mironeer
  • January 13, 2026

HI ​@mln.nna thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


Eca
Mironeer
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  • Mironeer
  • January 13, 2026

Hi ​@IrinaPolitova thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


Eca
Mironeer
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  • Mironeer
  • January 13, 2026

Hi everyone, thanks for reaching out and reporting the issue! I have your comments converted to a support ticket. You should receive a response shortly.


Eca
Mironeer
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  • Mironeer
  • January 13, 2026

Hi ​@Veronika1210 thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


Thank you, I will be waiting!


I am having the same issue ​@Eca 


  • New Here
  • January 13, 2026

Hi, the same with me - no deleting available ​@Eca 


Hello.

I can’t delete my one member of board. It turns up a bug. How should I fix it?


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  • Beginner
  • January 13, 2026

Hi ​@Sty1e and ​@IrinaPolitova thanks for reporting this! I have your comments converted to a support ticket. You should receive a response shortly.

Your awesome thank you!


Us too. Free account can’t delete users. “Something went wrong” error.


I am having the same issue - I can add people but cannot delete them. I get the following error:

And have a free account.


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  • Beginner
  • January 14, 2026

Is there a way I can see the status on my ticket ​@Eca ? I'm working on a big project and its quite time sensitive. 


Hello! I have the same problem with deleting members from my team. :( Is there anything I can do about it?

 


Hi Support team,

I have the same problem. 

Could you help me resolve this?

Thanks so much,

Katrin


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Hello Support team,

I have the same problem. 

Will be glad to receive your help with this issue.

Thanks in advance

Tanya


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Hi,Miro Support

I’m an admin on the free plan board and I can’t delete the members in my team. There seems to be a bug and I see other members having the same problem

Can you help me sort out the issue?

Thank you in advance

Tatyaba


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  • Beginner
  • January 14, 2026

 

Dear Miro Team,

I have an issue with deleting members from my team. I am a Team Admin, but every time I try to delete other members I see the message “Something went wrong...”

I tried to do it from a desktop app, and incognito mode, but the same message appears.
Hope you can help me with this bug.

Kind regards,
Mariia

 


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  • Beginner
  • January 14, 2026

@Eca Pls look into this


  • New Here
  • January 14, 2026

I am having the same issue with a free account.


Hello, I have the exact same issue. I’m Team Admin with my own free plan of Miro. When I ty to remove/delete a team member i get the same message us the others have reported - that something went wrong, try to reload page - othewise send a bug report. 

It dosen’t help to reload the page.

Thanks in advance!


  • New Here
  • January 14, 2026

Hi,

I have the same issue - can you please let me know the solution?

Thanks,

Ilya


Eca
Mironeer
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  • Mironeer
  • Answer
  • January 14, 2026

Hi everyone! Thank you for taking the time to report this issue. The team has confirmed that a bug on our end causes this behavior – we sincerely apologize for all the inconvenience it causes and assure you that our team is working towards a resolution!

 

I will update the thread once I got a new information from them.


  • Beginner
  • January 14, 2026

Commented in another thread, and had a bunch of other users say they are experiencing the same issue, but no support help yet. We can’t remove people from the team or remove their access. 

Also the help email address listed on the contact page now bounces back and seems to be out of service.  


  • New Here
  • January 14, 2026

Hi! I’m having the same issue as many above- I’m a team admin for a free account and am unable to delete team members.