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Question

Is it mandatory to upgrade for a minimum of 2 members

  • September 18, 2026
  • 2 replies
  • 20 views

I’m thinking of upgrade to starter plan, but even I create a new paid team in which I’m the only user, the minimum member available is 2.

I only want to pay for myself, and there’s no other member. Is there a way to adjust member while upgrading?

      2 replies

      Robert Johnson
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      • Robert Johnson
      • Volunteer Community Moderator
      • September 18, 2026

      ​@Kirsty Fang

      Is there a way to adjust member while upgrading?

      As of my reply, unfortunately, there is not. Miro recently decided to apply a two-seat minimum on both the Starter and Business plans, as shown on the Plans and features available page:

      I wish I had a better answer for you.

      Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
      Eca
      Mironeer
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      • Eca
      • Mironeer
      • September 18, 2026

      Hi ​@Kirsty Fang 

      Thanks for reaching out. I’ve converted your case to a Support ticket for our Billing team to review.

      Please bear with the team, as they’ve been handling a high volume of tickets, so their response may take a little longer than usual. They’ll review your request and get back to you as soon as possible.

      Thanks for your patience and understanding!

      Eca :)
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