HI, I am new to Miro and just tried using it for the first time. My students downloaded Miro and registered. I sent them an invite via email to join my board and the students received that and tried to enter the board. When they did they just receive a white screen with no icons/tools to be able to edit it. They also could not see my writing on the board. What I am missing? Why can’t my student collaborate on the board? I did set the access settings so that they could edit the board. TIA!
Answered
Invitee cannot edit my board
Best answer by Robert Johnson
Are you saying your students are seeing a page like this?
If so, this is very unexpected indeed. Have they shared a screenshot of what they are seeing? It could be helpful in troubleshooting the issue.
Linking Students to a spot on the board
Perhaps your students are just landing on a blank spot on the board.
You could either:
- Set the default view by
- Going to a spot on the board where you’d like for them to first land
- Right-click on the board and select Set current view as start
- You can also create a link to an object on the board by
- Selecting an item
- Opening the overflow menu using the ellipsis
- and selecting Copy link, e.g., this link will take you to a blue arrow that says “The end of this journey”.
Contacting Miro Support
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
If you do open a ticket, if would be helpful for the rest of the Community if you could update this post with the outcome.
+13
Are you saying your students are seeing a page like this?
If so, this is very unexpected indeed. Have they shared a screenshot of what they are seeing? It could be helpful in troubleshooting the issue.
Linking Students to a spot on the board
Perhaps your students are just landing on a blank spot on the board.
You could either:
- Set the default view by
- Going to a spot on the board where you’d like for them to first land
- Right-click on the board and select Set current view as start
- You can also create a link to an object on the board by
- Selecting an item
- Opening the overflow menu using the ellipsis
- and selecting Copy link, e.g., this link will take you to a blue arrow that says “The end of this journey”.
Contacting Miro Support
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
If you do open a ticket, if would be helpful for the rest of the Community if you could update this post with the outcome.
Thank you for your reply. I have only just started with Miro so I am trying the unpaid version at the moment to see whether it is worth getting the paid subscription. The student was on a google meet with me when we tried to get her on the board. She showed me that she clicked the link I sent her to access the board, she seemed to be accessing the board and I could see that her board was like mine is just as i try to open a board, it takes a second or two for all the icons to show up so that I can interact with the board, hers seemed to be stuck there, the icons never came. I have tried deleting that board and inviting her to a new one...Hopefully that will work!
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