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[INVESTIGATING] Get 404 when I click on the Guests number under the Overview screen

  • September 22, 2025
  • 1 reply
  • 19 views
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When I click on the number under Guests, I get a 404 error instead of the list of Guests. Do I need a certain level of privileges to see the list?

 

September 23, 2025

​@Dieter Poetzschke Good catch! I just did a test myself and it looks like anyone who is not a Company Admin gets a 404 error. I tested from a Business Plan subscription and Team Admins also get the error – I’m not sure about Starter Plan Team Admins, though, as they have the highest level permissions in that plan design.

I’ll report this to the support team and update this post with what they say, but likely it be a “this is known and on a backlog with no known resolution date at this time” type of response.

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For the support team:

 

 

    1 reply

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • September 23, 2025

    ​@Dieter Poetzschke Good catch! I just did a test myself and it looks like anyone who is not a Company Admin gets a 404 error. I tested from a Business Plan subscription and Team Admins also get the error – I’m not sure about Starter Plan Team Admins, though, as they have the highest level permissions in that plan design.

    I’ll report this to the support team and update this post with what they say, but likely it be a “this is known and on a backlog with no known resolution date at this time” type of response.

    —

    For the support team:

     

     

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