I've been teaching mathematics to students on the Miro board for the last two years. It's an excellent board with wonderful functionality. A problem has been occurring for about a month. Sometimes without a VPN, it's impossible to access Miro at all. Please tell me, is the problem on Miro's side or has the government decided to block yet another useful resource?
I'm attaching a log from the browser console. At the end of the log, I turned on a VPN and the site loaded.
I can't attach the log, it's too large. And for some reason a new log isn't being written. I can access the board without a VPN if I have a link, but I can't access the dashboard without a VPN.
While I was writing this message, I was suddenly able to access the dashboard. But my students still have the problem. I have some experience with frontend and backend development. If I can help solve the problem somehow, tell me what to do.
The problem exists with both home internet and mobile internet.
After surveying my students, I found out that Miro works without interruptions in Moscow. Russia is divided into regions. Problems are observed in some other regions.
Hi
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the problem has not gone away, people in the regions cannot load the boards. Has the cause of the problem been identified and what should be done?
HI
I have your post converted into a support ticket. Please wait for supports response in your inbox.
Hello! I’m an English tutor. My students and I have been experiencing the same issues mentioned above. Sometimes it’s impossible to load without using a VPN. It also often erases inscriptions while in use. I live in one of the regions in Siberia, but my students in Moscow don’t seem to have any issues.
Could you please assist me in resolving this as soon as possible?
I have the same problem, please fix this 😭
Hi, same problem. I tried to change browsers and to use app in my mobile phone and MacBook,but nothing worked. I’m in Togliatti, Samara region. Please help to solve this problem!
I just tried turning on VPN and got access to the board, but as soon as I turned the VPN off Miro stopped loading (Kirov)
Hi everyone, thanks for reaching out!
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