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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,830 Topics
  • 26,301 Replies
7830 Topics
R
Rayyan ANew Here
asked in Ask The Community
Expandable boxes - sub categories when click

Hello!Is there a way to create sub categories that can appear and disappear after clicking a box or a certain segment? Example: A mind map that has 2 main branches. When one of the branches is clicked, its sub branches appear.  Thank you!

11402
R
3 years ago
B
Boris MagasNew Here
asked in Ask The Community
Moving (Copy) board from private account to business account (pro version)

Hi,  I need your help I want to copy board from private account to business account. I've done this so far:On a private profile, I changed the owner board to a business profile    2. I tried to copy/paste but I get this message:   When I press command + V (on Macbook) I cant see the copy board    

1122
Robert Johnson
3 years ago
R
ReginaBeginner
posted in Ask The Community
Cursor der Gäste mit einem Namen versehen

Hallo zusammen :-)Können TN, die ich in Edit-Funktion einlade und die sich direkt über den versendeten Link einwählen (ohne sich zu registrieren) ihre Cursor mit Ihrem Namen versehen? Herzlichen Dank :-)

6641
Robert Johnson
3 years ago
B
B.LankerBeginner
asked in Ask The Community
Deleting Columns in a table

HelloI’ve added Postits to a table.When I delete a column that does not contain any postits, then a postit that is contained two columns further left is gone. Does anyone knows, why that can happen. It’s not very good, this time I remarked because the table does not conatin many postits...

23066
Robert Johnson
3 years ago
L
love_hippoNew Here
asked in Ask The Community
Having trouble choosing font style

I am having trouble changing the font style, i don’t know why i can only see two font styles. what do i do? 

442
Robert Johnson
3 years ago
P
Paresh KhimjiBeginner
asked in Ask The Community
Where can I submit a ticket to get some help?

I have looked everywhere but cannot find an way to submit a ticket.

1341
Marina
Mironeer
3 years ago
T
Tricia ConyersBeginner
posted in Ask The Community
View templates picker on dashbard

I accidentally toggled the option to “hide Templates” on my dashboard, and now my template picker above my list of boards has disappeared.  I would like to toggle this back on so I have the picker visible.  Can someone tell me how to do this, I have searched everywhere and cannot find the option.

1063
Kristin
Mironeer
3 years ago
E
eastcoasterjimNew Here
asked in Ask The Community
How to lock date points and associated shapes/text when expanding timeline

Miro looks to be a great tool for our project, but as we are expanding the timeline as we build it out, I haven’t found how to lock date points and associated shapes/text when expanding timeline.  When I pull the end of the arrow timeline, it expands and the points on the timeline move along with it, but the associated text shapes are no longer attached to those dates and are askew.  I thank the community in advance for sharing the solution.

581
Kiron Bondale
3 years ago
T
thetitaniumBeginner
posted in Ask The Community
How to stop automatic numbering starting from 1. every time?

Every time I try to type “2. Example” in any text box it replaces the ‘2.’ with a ‘1.’ after I press the spacebar!I know it thinks I’m creating a list but I don’t want it to start from 1. every time!It’s so damn frustrating!!!Is there an option to turn this off/change it or does the design need to change from Miro’s side?If so please fix asap Miro!

27867
J
3 years ago
A
Alexander GowanBeginner
asked in Ask The Community
I can't get PNG image transparency to work (shows up as white) is there a trick?

PNG images with working transparency (tried in PPT etc) show up with a solid white background in Miro, is there a way to get transparency to function?

30214
A
3 years ago
I
Ivona HammarstedtNew Here
asked in Ask The Community
Text in wireframe fields does not save

I am working on a wireframe and have added several text/dropdown fields. When I update the text in these fields and either refresh or come back to my miro board later, the changes do not save.Has anyone else encountered this issue?All other changes seem to be saving.  

701
Robert Johnson
3 years ago
M
Mateusz HajnyszBeginner
asked in Ask The Community
Issues with user management and access once a plan was purchased

I’ve been working with MIRO free version already for some time with my private email.Recently I also created a MIRO account with my work email. Shortly after, the owner of the company I currently work at purchased a MIRO plan. Recently I started to observe a few different problems:My private account (on my private email) without any notification or anything is now part of the organisation. I had a couple of my boards there and now they are part of the team account. Why is that? I wasn’t added, Wasn’t invited? The only thing I could have done was potentially open a team board with that account (not secured link). When I try to remove myself from the team, I get an info that all the boards will be assigned to the team (it’s also described here I believe - https://help.miro.com/hc/en-us/articles/360026524453-How-to-Leave-a-Team). But all of them are mine. Why is that? How can I work around it? Despite my boss creating the account, the team and paying for the plan, without any notice bot

86211
Robert Johnson
3 years ago
S
SylvainH
asked in Ask The Community
Privacy: Prevent others from seeing my cursor

Can I prevent others from seeing my cursor? 

29921
Robert Johnson
3 years ago
M
Michael StearnsBeginner
asked in Ask The Community
Jira Cards Usage

Installed Jira Cards, seems that when we now try to use it, it does not properly populate.  For example: Searching for a project, does not show list of projects.  Everything looks right from a configuration perspective.  Almost seems like there is a security setting somewhere we missed.

461
Robert Johnson
3 years ago
L
lisanne.vandijkNew Here
posted in Ask The Community
Track scores for Sales

Hi,Next week we will arrange a call-outday for our Sales department and I think it would be fun and effective that we could ‘track’ the Sales scores in Miro. I could use the KanBan framework but I'm not convinced. Who has a great and fun idea to do this?All suggestions would be helpfull!

531
Kiron Bondale
3 years ago
A
Annika BauerNew Here
asked in Ask The Community
Designing a sticky note template in a special design

Dear Miro-Community,at the moment I am working in a project where we use Miro for the exchange between different departments. We would like to use a background design with a number and Logo to demonstrate the importance of a topic and additionalthe possibility to write new text in front. It would be important to have only one piece so that we can move it easily and copy it. So we search for a function similiar to the grouping in power point or word or the possibility to create a template in Miro. Is there something like this in Miro?Thanks for your help. Best regardsAnnika  

3581
mlanders
3 years ago
S
Simon ThompsonBeginner
asked in Ask The Community
could the kuberneties icons be added as an app

the icons are freely available @ https://github.com/kubernetes/community/tree/master/iconsJust like the AWS and Azure icons are available as an app it would be awesome if the kuberneties generic icons could also Dont make me buy Visio :-(  !!!

3352
Robert Johnson
3 years ago
A
adrienne gosselinBeginner
asked in Ask The Community
Can't open custom template

I created a template called Teaching African American Literature and worked on it for several days. When I type the title, I see the thumbnail but when I click on the template, I go to a blank board. Why does this keep happening?? Also if I hit Save and Exit: I only exit and nothing is saved.

4525
Robert Johnson
3 years ago
Digital Shamans
Digital ShamansBeginner
asked in Ask The Community
Where the disparity in node colors comes from?

Hi there, I am using flow chart boards only and I do color my nodes.There is only 16 colors. Great... ^^ However, my nodes have a variety of shades of a single color and I can’t uniform it.That looks super unprofessional and requires post-production if we are serious about presentation. Cheers,DS

661
Maria Gonzalez
Mironeer
3 years ago
A
adrienne gosselinBeginner
posted in Ask The Community
Working alone on Miro

Does anyone ever work alone on Miro? I am an associate professor who teaches African American Literature and Womanist Studies. I discovered Miro in a teaching workshop but loved the way I could connect and develop my own ideas. It was wonderful for a while. I even mapped an outline for an upcoming course and a book… And then it all went away. I tried to enclose the content in a frame and six attempts later I now have six Frame #5, none of which contain any of the content.  Has anyone else been trapped in a template? I thought I would explore the Crisis Solver template and now it’s one of the few things on my board...no matter how many times I’ve tried to delete it. I’m not completely computer illiterate-- and I really do want to explore my ideas  on an infinite board. Have you found a way to save your content? Does anyone else hit “Save and Exit” and find that you’veFinally, is anyone in the Community over 60? If so, how are you faring? A shout out of encouragement would go a long, lon

1101
Robert Johnson
3 years ago
J
Jonathan HickersonNew Here
posted in Ask The Community
Lost Notes

Notes have been disappearing in Note slide-out section of the Miro Board. It’s quite alarming because I’m able to get a lot of information input but when I come back, the notes have disappeared.Are there any settings I can change to make sure I’m not continuing to lose my notes?Thanks,Jonathan

1742
Daniel Margheim
Mironeer
3 years ago
M
Max DichterNew Here
asked in Ask The Community
I want to migrate away from Enterprise

My company has decided not to move forward with their enterprise Miro account.  The enterprise account is now disabled, and I never had admin rights to that account.  I want to take my boards and move them to a new single license.How do I do that?

1421
Robert Johnson
3 years ago
B
Brendan HutchiesonBeginner
posted in Ask The Community
How can I grant clients with existing Miro licenses from other organizations editing rights to my team’s boards without paying for extra seats?

 Hi all… I am trying to grant access / editing rights to members of a client’s team for one to several of my company’s boards.  These members already have paid Miro subscriptions under the company they work for.  When I try to invite them to edit a board, I get a message that only members of my team can edit the board.  How can I grant clients with existing Miro licenses from other organizations editing rights to my team’s boards without paying for extra seats?It seems weird / irrational to expect us to pay for extra seats when they already have active licenses through their own company. The only workaround I’ve found is to ‘allow anyone with the link’ access – meaning anyone with the link can edit.  However, we don’t want these boards to be public / freely shareable due to confidentiality. What is strange is that the same clients have full access / editing rights to another board that I set up last year (when my subscription was free).I tried manually granting 2 of the clients seats,

2287
M
3 years ago
H
Henry BurnettNew Here
asked in Ask The Community
Miroverse approval time

Approximately how long does it take for a Miroverse board to be reviewed/approved after submitting for publishing?If the board is not accepted, will we receive specific feedback to improve our submission?

3132
Helena Brandist
Mironeer
3 years ago
N
Naomi HigoNew Here
posted in Ask The Community
Enlarge video chat window

Is it possible to enlarge the video chat window while working on a whiteboard?  I’ve played around a bit and searched through other convo’s here and I believe the answer is no but if I am wrong could someone please share how to do this. Thanks!

2544
Marina
Mironeer
3 years ago
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