Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 5,879 Topics
  • 20,357 Replies

5879 Topics

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Carla CarvalhoNew Here
posted in Ask the community

Important board removed

Hey, guys! Last Friday I created this card with my team from a meet. These were very important notes involving 2023 strategies.  Unfortunately when accessing the link again is appearing the message below. Can you help me?

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8 months ago
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Larissa NeryNew Here
posted in Ask the community

Recover access to privete board

Hello guys!All users in my company were deleted and replaced due to the domain change. With that we lose access to private boards. How to recover?

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8 months ago
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U.A.KopitinaBeginner
posted in Ask the community

Pdf document from OneDrive isn't updated

Pdf document downloaded from OneDrive isn't updated.It doesn’t have the ”update” button even.How to sync documents?

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8 months ago
Christiane Schmitz
Christiane SchmitzBeginner
posted in Ask the community

On-premise version of Azure DevOps working with Azure Cards?

Hi all,is the Azure Cards integration working when using the on-premise version of Azure DevOps? Are there any differences compared to connecting Miro with the cloud version of Azure DevOps? Thanks & kind regardsChrissy

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Christiane Schmitz
8 months ago
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Judith ReymondNew Here
posted in Ask the community

Embedding a Miro Board in Canvas?

Hello, allThere was a post two years ago about embedding Miro boards in Canvas.  Has anyone been able to embed Miro into Canvas so that the board updates as students use it?  I’m hoping that the issue may have resolved during those two years.Thanks,Judith Reymond - Instructional designer and adjunct professorTallahassee Community College. 

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8 months ago
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Louis BentotNew Here
posted in Ask the community

Account problem

Hello.I have made a professional account with the mail of my previous company. I have take the subscription with my credit card. The problem is, I leave the company, and delete my mail, but my Miro account still exist and I can’t delete my credit card because I was connected with my google account. What can I do ?

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8 months ago
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DanyilNew Here
posted in Ask the community

Transfer board content to other account

I’m trying to copy the content of several boards from my edu account to one board on my personal account. Boards consist mostly of mindmaps and images. When I copy the content and then paste it to my personal, it eitherappears, but cannot be moved. Then disappears when refreshing the board appears for a microsecond and instantly disappears again appears, but images do not load and show an exclamation markI’ve noticed that images are the problem, as I can copy mindmaps without them no problem but cannot actually copy a single image. There are too many of them to save on device and manually import them. I can’t just transfer board ownership as I can’t afford an unlimited board plan without edu. Permissions are all checked.So what can I do to copy images from one board to another?

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8 months ago
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Kim SBeginner
posted in Ask the community

Issue with slow board loading time

I am currently working in many different boards, with an average of 1000-3000 objects inside, many which are images. As one could expect I am experiencing quite a lot of board loading lag. This occurs primarily when I have just opened a board but also during actual work on the board, zoomin in/out and interacting with objects. This is disturbing my workflow and I am now looking for solutions to minimize the loading etc. so that I can experience a more frictionless experience with Miro, which, just to be clear is like candy from heaven 😊 Any suggestions on how I may go about in my efforts to remedy this issue would be very much appreciated. Could upgrading my computer be helpful or perhaps making all images smaller in size on the board?​​​​

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8 months ago
Ogheneochuko Igbeyi
Ogheneochuko IgbeyiNew Here
posted in Ask the community

Is there a way we can save favourite templates to use on Miro?

Is there a way we can save favourite templates to use on Miro?

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Ogheneochuko Igbeyi
8 months ago
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Karen MayNew Here
posted in Ask the community

Cannot copy images from one board to another-pasted images immediately disappear-HELP!!

When I try to copy images from an old miro board to a new miro board, they are just disappearing. Very frustrating! Also I can’t find the link to contact support either, please help!! ugh and accidentally file this in the wrong category, NOT  a developer question..

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8 months ago
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Timo BerryNew Here
posted in Ask the community

Missing hyperlinks from Drive documents

All of a sudden we are missing links of Drive documents linked to our Miro boards. Some have the links (and we’re able to open them from MIro), but some don’t. This must be a bug, not a feature. It does not seem to matter how I import the files.  

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8 months ago
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Gunnar NygrenNew Here
posted in Ask the community

Math Nodes

I’ve been working a lot with 3D and realized that there is a neat feature that could help me when doing some light financial modeling, and that is a Math nodes.I’m wondering if that’s something that already exists or is in the works to come to Miro at any point. When I mean Math node I’m referring to a container with a value that's linked to a node which allows for two or more inputs with a function and a output. Imagine having:input container 1 = Value 1000input container 2 = Value 54Linked in to a node that is set to multiplywith a output value to 54,000  Thanks   

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8 months ago
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RobinMac79Beginner
posted in Ask the community

Miro board in breakout rooms in Teams

Hi there. We want to run a workshop in Teams using Miro. We did a dummy run and the people in the breakout rooms couldn’t see anything- the screen sharing worked for the main room (it actually worked in one break out room with screen sharing but then there was nothing to see in the other breakout rooms or back in the main room). It looks like it is just one room at a time. So the question is this: can you collaborate on the same Miro board simultaneously in different break out rooms in Teams? It seems to me that is fundamental to running a workshop. Do you need different copies of the same board for the rooms? Many thanks

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8 months ago
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trevorottsBeginner
posted in Ask the community

drawify & google images problems

im having problems dragging images from drawify and google images on to the board if i double click it  it adds it to the board but i use to be able to drag the images to exactly where i wanted to be on the board  now i have to search all around the board and it extra extra small making it hard to findwhat happen to the drag and drop functionality

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8 months ago
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Nicholas OgnevNew Here
posted in Ask the community

Как убрать автовыравнивание в Mind Map?

Как убрать авто-выравнивание в MInd Map? Это сильно усложняет использование инструмента, нашёл только на год назад поднятие данного вопроса, за год эту проблему не исправили?

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8 months ago
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Jen LoudenNew Here
posted in Ask the community

Assign multiple people to a card on miro

Hi there, I can see this has been an ongoing request for 2 years (?). Is there an update at all of when this product feature will be rolled out? It seems to be a great blocker for many people including myself and my team. Any update on this is appreciated.Thanks 

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8 months ago
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HenrikSalomonssonNew Here
posted in Ask the community

Ipad mouse not working after left click on iPad

Hi  I have an issue when using a mouse on the Ipad pro that seems to be present on both external bt mouse as well as the keyboard track pad. The app does not recognize clicks and I cannot pan, add object or change objects. It is not the same as using the scroll wheel to zoom that I understand is an issue on the ipad.  After a lot trial and error I have identified that the issue emerges once I have pressed the right (secondary) button (sorry noticed that I wrote left in the header which I cannot change, should be right). If I close the app and re-open it the left mouse button (regular use - add objects, use the menu, select etc) works fine. But once i press the right button to pan it all goes wrong. I cannot pan but get a pop up to “select all” and after that the left mouse button stops working. I can select certain menu options while other do not work anymore. I cannot select objects or add objects. Super frustrating.I have tried changing settings in the ipad mouse options as well as c

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8 months ago
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Frida LihnblåNew Here
posted in Ask the community

My miro board have changed language

Hi, my miro board have changed to a strange language, and I can´t change back.How can I change back to swedish?  

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8 months ago
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UizarqNew Here
posted in Ask the community

Engagement problems: Zoom

When I have a lot of images and my workspace is quite large, it happens to me that every time I use the zoom the board becomes slow.At first, I thought it might be because of the number of images, but it has been more than a year that I work with the platform with the same amount of elements and I have this problem for maybe 2 months, with the new boards. Someone had the same problem?

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8 months ago
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Ross FlemerNew Here
posted in Ask the community

CA Agile export of cards to rally

Is there a way to export Rally “Features” (not stories or tasks or defects) into Miro? 

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8 months ago
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Annie KearnsNew Here
posted in Ask the community

Unable to invite new users to a free account due to the enterprise account recognising email addresses

I’ve created a free account and invited users from my project team. Another department within the same business has an enterprise account. When I’m trying to invite users to the free account, I believe Miro is recognising the business domain within email addresses, and thinks the new user is trying to gain access to the enterprise board (without being invited by a member from the enterprise account). An error message is shown in this scenario: Sorry but we’re having trouble signing you in. Your administrator has configured the application Miro Enterprise (account number) to block users unless they are specifically granted (‘assigned’) access to the application. The signed in user (email address) is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator. Please contact your admin to assign access to this application. When I’m inviting the new user to the free account, I’m doing this by either sending an email invitation

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8 months ago
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James SharmanBeginner
posted in Ask the community

Installed apps not showing as installed and not visible on search either

Hi, any app that I install including IconFinder and Brandfetch are not showing under Installed Apps even though the installation appears successful. If I search for them too, they are still not there. Any ideas, could this be a rights issue ?

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8 months ago
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Jonathan ShankNew Here
posted in Ask the community

How to manage OneDrive permissions for Miro boards

We’d like to utilize the Miro integration with OneDrive, however our security team is concerned with the fact that our miro boards are so easily shared outside of our organization.  One possible solution I was wondering about was if it was possible to create a Miro team that limited the sharing of Miro boards outside of our domain, and secondly limited the OneDrive integration to only that team. Is this possible, and would this achieve the goal of only miro team members being able to integrate OneDrive files within boards that can only be shared within or domain? Or would there be scenarios / edge cases where users in this team could end up providing access to OneDrive files on miro boards that are able to be shared outside of our domain?

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8 months ago
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Sam TraxlerNew Here
posted in Ask the community

Mass Image/Object Update

I am currently building out templates and need a way to update an image in multiple locations on the same board by only changing one. Is there a function/tool that may be of use with this goal in mind?

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8 months ago
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vhkNew Here
posted in Ask the community

Azure cards gets new position when updated in DevOps

We really like azure cards integration.We use it a lot during analysis.But for some reason, the cards do not stay on their position.I tried to lock them but still they jump to another position when a board is reopened.I think it happens when the related User Stories are updated in azure. 

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8 months ago
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