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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,835 Topics
  • 26,306 Replies
7835 Topics
A
Aniketh NaikNew Here
asked in Ask The Community
Start up plan

Does Miro have a start up plan? Is yes, how does one subscribe to it?

412
Robert Johnson
3 years ago
S
Sshivam TrivediNew Here
asked in Ask The Community
Snapping

Is there a way to switch off snapping while adding a line close to an image. The line usually snaps to one of the edges of the image nearby and then the ends cannot be moved. You have to hit and try again to create the line so it doesn’t snaps. It can be frustrating sometimes.Regards,Sshivam

36234
Robert Johnson
3 years ago
P
Pranav RungtaNew Here
asked in Ask The Community
Embedded Miro Board Pricing Options

Where can I see pricing for Embedding Miro whiteboard? The use case is to help users of our product collaborate and interact on the whiteboard, and hence there will be no permanent set of users.

451
Robert Johnson
3 years ago
D
DapsNew Here
posted in Ask The Community
Frustrating select all experience

Does anyeone else find it really frustrating that they sometimes select all (CTRL + A) to select text in a field or in a box and accidentally select everything because the item might not have been quite selected correctly.The result is that the view zooms out to include all items in the entire board. This is really frustrating on boards which have thousands of items where I will now need to zoom back in and reorient myself to find the original location.This happens to me 2-3 times per hour where I am copying items→ selecting the text of an item → select all (to select all text in the box) → delete → type new text I would LOVE a setting to only select everything on the screen instead of the whole board.

271
Kiron Bondale
3 years ago
Y
YuvBeginner
asked in Ask The Community
Connection text as an anchor for multiple shapes

Hello everyone,I'm a new user of Miro and loving it!My primary usage of Miro is concept mapping, and there is a crucial feature I lack in this perspective. in Cmaptools, I can connect several concepts to one proposition (connection text), like so:Unfortunately, however, this is impossible (or is it?) in Miro.So, can I do it? Or is this feature missing? And if so, will it be available in the future?Thank you very much,Yuval

682
Y
3 years ago
N
nofaravivNew Here
posted in Ask The Community
Flowchart

Hello,I created a new board of type Flowchart and I hare a question:I saw that there is a note option on the left top corner of the screen but all the notes I wrote there are for all the board.Is there a way to add a note and connect it to a specific element in the flowchart? I don’t want to add a note on the board because I have a lot of elements there and adding notes to the board will be too massy, I want to see the note only when I click on a specific element.Is there a way to do it?

481
Kiron Bondale
3 years ago
B
Bob HansonNew Here
asked in Ask The Community
Mindmap initial oval fill

Hello, For the life of me, I cannot figure out how to fill the initial oval of my mindmap. I’ve tried the highlighter, however if you go over even a little bit of what you highlighted, it causes that area to appear darker than the rest of the highlighted area.  i can change the color of the outline of the oval, but no fill. Thanks, Bob

981
Kiron Bondale
3 years ago
A
AriNew Here
asked in Ask The Community
Can't login

Hi,I recently upgraded and now can’t login. It’s not accepting my password (which I know is right because I use a password locker), then when I try and change the password I am getting a response that my email address isn’t recognised despite it being the one my invoice and receipt have been sent to. I tried logging in via Google with the email address associated with the account as I thought perhaps that’s what I had done originally; which has logged me on, but my upgrade isn’t associated with the account. Have tried both Safari and Firefox with the same result and checked my other email addresses just in case but there isn’t nothing associated with Miro in them.  Any thoughts?

1001
Robert Johnson
3 years ago
L
lisa bakerNew Here
posted in Ask The Community
free white plan

I am a therapist, new to using Miro.  I choose the option to be able to just share the link with my clients.  This is due to nothing will be saved.  I shared the link but they weren't able to access the edit to allow them to use the pens to draw.Can someone share with me what I am doing wrong?  How I need to setup this option KindlyLisa

201
Kiron Bondale
3 years ago
juan ian
juan ianContributor
posted in Ask The Community
¿Is there any way to link cards, as they were related to a mayor objetive?

I notice that I can connect cards with arrows when they are outside the table. But it is not possible when they are inside. So, I figure it out that I can link the cards between each other, when they have any kind of hierarchy (Notice the small arrow on the second image). If you need to know which card a task refers to, you can touch the arrow and it will take you to its original card.I hope it helps!   

1050
juan ian
3 years ago
V
Vincent DelassusNew Here
asked in Ask The Community
Image Aliasing

Hi,we are using a lot miro to do moodboard, visual presenation etc. but i have a quality issue with the sampling when we zoom out. there is aliasing.is there a way to have a better filtering ? miro : photoshop :  

741
Yvain
Mironeer
3 years ago
E
Eva EulensteinNew Here
asked in Ask The Community
Gallery with files from 140 groups (440 people in total)

Hi, I would like to set up a huge gallery on miro for 140 groups.Is that possible to do in one miro board if all groups upload a pdf/pptx file each? Many thanks for your helpEva

231
Kiron Bondale
3 years ago
K
Kevin JoyceBeginner
asked in Ask The Community
Making a single board visible in two or more projects

How can I add a board to two different projects? (Sort of like having a "shortcut" file in one folder and the real file in another folder in Microsoft land). ie NOT a copy, but the same file (board) accessible directly from two different projects. Thx

6195
B
3 years ago
M
MilnBeginner
asked in Ask The Community
Becoming Admin for my account/team on free plan

I’m trying to change admin for my team on my free account from a previous staff member to myself. I expect it’s why I’m also having trouble changing ownership of boards through the sharing settings, which don’t show up the drop down option to change to ‘owner’. Appreciate you’re help on this :)

1194
M
3 years ago
G
Guillaume BouchartBeginner
posted in Ask The Community
[RESOLVED] Iconfinder has disappeared from toolbar

Even if I reinstall, still missing. Anyone has the same issue ?

68427
А
3 years ago
This is Jen
This is JenNew Here
asked in Ask The Community
Finding a board in the app instead of using the link

I participated in a workshop where the facilitator used Miro. He sent everyone a link. Every time I want to re-open this board I need to find the link, and it’s a pain. I can star the board to make it easier to find, but what I really want to do is figure out where the board is in the Miro app. How do I know what team it’s in? What if I’m not a member of that team? Is the link / start the only methods available to get back to the board??

2761
Robert Johnson
3 years ago
A
Austin RichterNew Here
asked in Ask The Community
Scrum of Scrums Dependency Board

Hello,I am curious if anyone has any experience with creating a Scrum of Scrums board to track dependencies of multiple related projects? Thanks for any help you can provide!Austin

3582
A
3 years ago
L
Laura BernardBeginner
asked in Ask The Community
I changed my email and lost board ownership

Hello! I created a board with an email that does not exist anymore… With my new e-mail I lost the ownership of the board. Moreover, all other members have comment rights but no one has edit rights to share edit rights with me. Is is possible to switch the board ownership from a former email (that does not exist anymore) to a new email? It is super important for us to have this board back. Thank you

25212
L
3 years ago
H
HermannANew Here
asked in Ask The Community
How to switch a user license to a different user?

HiI’ve purchased a license with the SSO account of my former company.Now I cannot switch this license to my new account. …Any ideas of how to do this?Thank youHermann

592
H
3 years ago
L
Lucas PereiraNew Here
posted in Ask The Community
Troubleshooting Access Level and Security for non-team users

Hi everyone,This is the problem:I can have external editors on any given board in my Team Plan if I share with them the Link of that board and set that everyone with the link can edit.Why do Miro have this kind of feature BUT won’t let me enable a non-team user invited to the team to edit any given board as well?For security reasons that would be better and I wouldn’t have to worry about someone leaving my Team and retaining the access to that board OR I wouldn’t need to change the password to that link everytime a person leaves the team.There is any way to enable this kind of access to my boards? Or I have to pay for seats in this case?Thanks in advance,Lucas 

312
L
3 years ago
C
Chudanut KerdkarnbunNew Here
posted in Ask The Community
Need to know more about membership

Hi team, I would like to know that If I prefer to apply for a membership with have 5 people on the team, How much will I have to pay for my membership per month?And once I create the board and share it with another person which is not my team member, just share it with them for a while. Will you have any additional charges or not? and How?

581
Yvain
Mironeer
3 years ago
Ravid Aloni
Ravid AloniContributor
asked in Ask The Community
Eliminate shutting down the music in Timer

I have noticed that other members in the board can shut down the sound of the timer. How can I eliminate it?

6466
Ravid Aloni
3 years ago
N
Nadia KhawajaBeginner
asked in Ask The Community
Licenses - How to assign them?

Hi Miro Community!I’m totally new to this tool and would need your expertise :) Thanks in advance for reading my post! We bought 6 licenses (Team plan) because we want to hold 6 parallel sessions (one host for each session) with non-members joining. I bought the 6 licenses and my issue now is how to allocate the licenses to the other 5 persons?When I see my subscription details, it says well that only 1 license is allocated.The problem is that when I want to add a new member, it says that this person will have a 7-day free trial, but I don’t understand why as we have bought 6 licenses in total.Could you explain me how to provide the other hosts with login details?Many thanks!! 

8821
Kiron Bondale
3 years ago
I
Ian RobinsonNew Here
asked in Ask The Community
Business Plan - can't seem to allow edit rights for none full licence employees?

Hi I have purchased 4 licences for my team but we also want to open some of the boards to the wider team? When I add none team members on a free licence they don’t seem to be able to edit a none project board? Is it the case that everybody in the company needs a full licence if they ant to contribute to a board? Thanks Ian

591
Yvain
Mironeer
3 years ago
C
CarrieBeginner
asked in Ask The Community
Text glitches

This is new and unusual. When I select the text feature, instead of creating a text box that is in a frame or sitting on the white board and connected to the content in that space, the text is placed on an overlay. The text size stays constant when I zoom in and out, and it cannot be selected to delete. When I select all the text content from that object, there are greyed out words “Type Something” that remain. When you pan around in the board space that text stays in the same place. I can’t get them to go away! Not sure how to switch back to the normal text functions. Thanks! 

4119
Kiron Bondale
3 years ago
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