Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,248 Topics
  • 21,530 Replies

6248 Topics

T
Tanish ChhedaBeginner
asked in Ask the community

How do I organise my post-its based on tags and then organise each group into rows and columns of post-its?

I have over 300 post-its randomly scattered over my miro board. The post its have different colours and tags (13 tags). Firstly, I want to separate these post-its based on their tags and then organise each group of post-its into rows and columns (post-its evenly spaced out from each other instead of randomly spaced out)

6
Max Harper
2 years ago
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Frodo JansenNew Here
asked in Ask the community

Will Jira cards keep working when migrating to another Miro environment?

Hello,We are in the proces of setting up Jira cards in Miro and connecting it to the Jira environment of one of our customers. Since they do not yet have their own Miro environment, we have created a new team in our own Miro.The question is whether Jira cards, once added to the Miro board, will keep working when we need to copy the boards content from our own Miro environment to theirs? Copying content works fine of course. but will the links in added cards (user stories) keep working if we coy them to another Miro environment and set up Jira to connect to their own Miro environment instead of ours? Regards,Frodo

1
Marina
Mironeer
2 years ago
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Tom PaulyNew Here
posted in Ask the community

Our Clients can not log on our Project Miro with their email - as they get rooted via SSO to their own Miro

Hi There, we work on an innovation engagement with a client and invited them to our Miro. When logging on with their Email address (required b< Compliance - they can not use private email credentials) they get routed to their “Miro Setup” and not to our Space. Is there a way to allow them to see both enviroments -  their own and the project spaces we created? Best Tom

1
Marina
Mironeer
2 years ago
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Philipp KarchBeginner
asked in Ask the community

Mindmap: how to attach files, not only links?

Hi all,is it possible to attach files (pdf, doc, ...) to nodes or only links?Tanks and bestPhilipp

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2 years ago
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PuDDinGNew Here
posted in Ask the community

Next payment

Hi everyone,  My question is: I canceled my subscription, but when I look at "Next payment" in "Your plan details", the date is still set there.I want to stop the update, is this okay?I'm sorry in cheap English.

1
Kiron Bondale
2 years ago
K
KarolisNew Here
posted in Ask the community

Service desk phone number

Hey,  anybody here knows miro servicedesk number? Since their zendesk is down - hard to create ticket. 

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Marina
Mironeer
2 years ago
J
J.J.New Here
posted in Ask the community

Import Clickup Tasks similar to Asana?

I love the integration of being able to import tasks from Asana into cards. It works so perfectly! Is this possible with clickup as well?I’d like to be able to use a miro board during a meeting to prioritize things together. Would love to know if anyone has other ideas on group reviews and prioritization of needs that are already in clickup (or an alt process). Thank you. 

1
Marina
Mironeer
2 years ago
M
Martin Visby BuchardBeginner
posted in Ask the community

Public link sharing without sign up not working

I have team plan. When sharing by public link (everyone can edit mode), it should be possible for attendants to acces without sign up as anonynous. When testing this, I get the message “session has expired” and i’m being transfered to the sign in page. How can I fix this, so that my workshop attendants do not have to sign up.

15
Erwin Driesen
2 years ago
K
KellieBeginner
posted in Ask the community

I'm using a laptop. Is there a stylus I can use to draw on a Miro board or is this only possible if I'm using a tablet?

Hi, I’m really interested in the pen feature - especially the smart pen. But it seems this is only available if you’re using a stylus with a touch screen device. Is it possible to use this feature with a stylus (e.g. a livescribe) that doesn’t require a touch screen? Thanks

4
Robert Kienzle
2 years ago
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Josh JoshBeginner
asked in Ask the community

Why do some frames have drop shadows and sometimes not?

Question says it all… looking to understand if that means something?

4
J
2 years ago
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Dan GNew Here
posted in Ask the community

Miro is frozen! Met with a black screen on load!

Hey all!I submitted a ticket, but this is somewhat time sensitive. I recently copied an artboard from one Miro board to another, and my Miro crashed. Now when it loads for me or anyone on my team, it freezes at around 40% and the screen goes black.Here’s what we’ve tried to resolve the issue - none of which has worked:Logging out and logging back in Duplicating the Miro board Logging in from a different browser/incognitoAny other thoughts or tricks here? We’re a little desperate!

1
Robert Johnson
2 years ago
M
marigastalNew Here
asked in Ask the community

Screen bug - weird colors and shapes appearing on my board

Hello!I’ve been having a weird problem using my Miro boards… shapes and colors keep appearing on top of the actual content of the board. Seems like a typical screen bug, but I have no idea if the problem is in Miro or my own notebook.Here’s a video so you can see what’s going on:https://drive.google.com/file/d/1smgDNEb9mGxEOVgSsM6KqK7MmafcuQVz/view?usp=sharing

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Robert Johnson
2 years ago
C
ClioNew Here
posted in Ask the community

My accountant asks for you VAT for the invoice entry approval

My accountant asks for you VAT for the invoice entry approval. How can i find it?

3
Robert Johnson
2 years ago
A
Anna MariaNew Here
posted in Ask the community

Miro boards privacy in education plan

How do I deal with privacy if I have boards for different courses or faculty meetings in my boards but I don't want my students or all faculty seeing them? how to manage this privacy so not anyone can walk in and out of all the boards. Some contain sensitive material etc.

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Robert Kienzle
2 years ago
A
andrew edwardsBeginner
posted in Ask the community

Guests are unable to edit board - team license

Hi,  My organisation has signed up to team license, we can get in and edit, but guests only have the option to view a new board I have created.  When I go to the ‘share’ button for the new board, their are only three options for guests - view, comment, no access.  Where is the edit option for guests ?

1
Robert Kienzle
2 years ago
E
erictightenBeginner
posted in Ask the community

Is there a way to fold the extract pdf or other files back?

I import an pdf file to a Board and extracted it into separate pages, after review them, I’d like to put them together to make to board bit clean and easy to manage, but somehow I can’t find a way to put them back together. Does Miro provide this function? I think this is a very good way to manage comparably large Board. Thanks!

4
E
2 years ago
T
Tobias WillhauckBeginner
posted in Ask the community

When will the Bugs in the voting feature be resolved?

I tried to use the voting feature several times in the past 2 weeks, but found it is not usable due to the following issues:‘Save vote for later’ cannot be updated as any changes are just ignored or the save-for-later button does nothing when clicked the second time (sometimes changes appear hours later) Voting does not start for all team members on the board  Previously set voting area often appears at another place (even when I set up the vote on the fly) Some team members could not end the voteYesterday I had to set up 6-7 votes until the intended 3 votes were done. In  the end I gave up and reverted to dot voting.I really love the feature, but in the current state is is unusable.

6
S
2 years ago
H
Honey MuirNew Here
posted in Ask the community

Exporting content via vector

Hi Team Currently having issues exporting a large board via vector. The image quality is just not there and the words are not legible. Please help! any and all hacks welcome. KindlyH

3
Robert Johnson
2 years ago
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Jay MBeginner
posted in Ask the community

If Miro is not a data-mining company, why is it not possible to store your data locally?

It seems like people would be using the app for very private information.  So, I am not understanding why people can not sore their data locally.There are companies that have Software as a Service models, but still allow you to save all of your work on your own hard drive, and not on their servers.Does anyone have any insight to this?Thank you.

6
J
2 years ago
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Susan ChoBeginner
asked in Ask the community

Uploading photos - color accuracy

I am noticing that the colors of most image files that I upload onto Miro are noticeably darker than when I view them on Photoshop or Preview. Is there any way to resolve this?

6
S
2 years ago
R
Rudi TamayoNew Here
asked in Ask the community

Can you transfer stickies from one project board to another?

I am working on a customer journey that will use the same stickies I creates in an affinity diagram project board, is there a way to use or import the stickies from one board to another?Thank you!

1
Robert Johnson
2 years ago
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Tracy DumpertBeginner
asked in Ask the community

Default settings for board sharing as any team member but allow people not in team

Hi, I would like to have the default setting below to access all boards in a team. However, I would like to invite another user not in the team to have edit access to a board but not see other boards in that Team. Is that possible?  

1
Robert Johnson
2 years ago
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DaveDomdowBeginner
asked in Ask the community

Export pictures and full board from Miro

Hii All Is it possible to export as a example all pictures and text from a Miro board to a file-folder local on my device? i just saw that you can use the frames/screenshots or vektors to export… :/  but if i use more than 50 images as an example in the miro board and i have to export all images at a later time, this won't work? Best GreetingsDave

2
C
2 years ago
Kim Roth Howe
Kim Roth HoweActive Contributor
posted in Ask the community

Structuring Large Complex Accounts + Security Permissions

TL;DR:  I would like to connect with anyone familiar with very complex account/team structures with a lot of temporary users and complicated security and permission needs. I am a consultant working with a very large global NGO to help them migrate the bulk of their training and capacity building work onto Miro.  We are designing and building an integrated web of boards (at least 50 at current count) that will serve as synchronous/asynchronous community hubs, university learning management systems, conference launchpads, and many more.  These boards will be used by thousands of people within this NGO’s network to varying levels and over various periods of time, and the needs for security and access permissions are extremely complex.  This scenario does not fit well into an existing account structure, and we are trying to strategize how to best structure their account, teams, boards, and users to serve these needs.   If you have any experience that might help us navigate this maze, I’d l

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Kim Roth Howe
2 years ago
B
bobchopsNew Here
asked in Ask the community

Is it possible to email a PDF document to a board

HI,Is it possible to email a PDF document into a board? When we place orders on suppliers we email them a PDF purchase order. We would like these PDF’s to appear on a Miro board to help manage deliveries.Is this possible without manually dropping the PDFs onto the board? Many Thanks  

2
Kiron Bondale
2 years ago
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