[INCIDENT RESOLVED] Users unable to open Miro boards via publicly shared links

@David Villacis - There is currently a “Board loading issue” incident being reported at status.miro.com:

https://status.miro.com/incidents/1prc8df7gs1w

If you want to know as soon as issues are reported, please use the “subscribe” button:

https://status.miro.com/

Update #1:

Latest updated - issue RESOLVED:

Hello,

are there still any troubles? Seems like we cannot load any boards :(

Have you noticed any side effects of the fix?

Guests joining my board via link access can’t edit anything, even when all settings are set to Can edit.

Moving items snaps them back to where they were and edited text reverts after half a second or so.

Annoying as we are running a large workshop right now.

BR
Linus

Hi miro-Team, @Robert Johnson 
we have the same issue like @wiklander :(

Best regards,
Timo

Hello miro-team, @Robert Johnson 

we have the same problem as @wiklander just described.

KR
Joey

Same issue here. Trying to do PI planning with 120+ people and most cannot do changes. Moving a sticky note and it snaps back into place etz. Please fix!

Hi everyone! Our engineers are currently investigating this issue and are trying to resolve it as quickly as possible. Once the issue has been resolved, we'll also update this thread.  You can also check out the Miro Status Page for interim updates. 

Hello everybody! We are continuing to work on rolling out a fix for the issue where users are unable to edit or view certain content on password protected Miro boards accessed via publicly shared links. We thank you for your patience.

Hi, quick update! The fix for this issue is partially rolled out and we have been able to observe restoration of functionality for some impacted boards. We continue to monitor the roll out and will update when service is fully restored.

Post renamed to “Users unable to open Miro boards via publicly shared links”.

Hi all! We have completed the roll out of a fix for an issue where users were unable to edit or view certain content on password protected Miro boards accessed via publicly shared links. Service has now been restored. 🚀

Thank you for bearing with us.