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Image cropping tool not working for images placed on a grid

  • September 28, 2026
  • 1 reply
  • 10 views

Hi, 

We are having issues with the cropping tool not working for images placed on a grid. Has anyone else noticed this issue? It’s like this: 

If an image is placed inside or outside a simple frame, the cropping too works. However, if the image is placed in a cell of a grid, it’s not possible to crop it - the crop handles don’t work as you’d expect. If the image is moved off the grid, it’s then possible to crop it as normal. 

The cropping tool isn’t entirely without function - you can select landscape or portrait for some cropping functionality but then the cropped image shows a section of a duplicated image (i.e. the ghosted image is in a different location). 

I’m assuming this is not the intended functionality

1 reply

Eca
Mironeer
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  • Mironeer
  • September 28, 2026

Hi ​@EdwardGoodwin, Thanks for reporting this. I was able to reproduce the same behavior when trying to crop an image placed in a grid cell.

Since the crop handles aren't working as expected in this setup, I'll pass this along to the appropriate team for further investigation. The Support team is currently handling a high volume of tickets, so their response may take a little longer than usual. Thanks for your patience!