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Question

I want to cancel my subscription

  • January 5, 2025
  • 1 reply
  • 37 views

Dear Miro Community & Team,

I am currently using the free trial of Miro and have registered my card for annual payment. However, I cannot find any receipt or subscription-related details anywhere in my account, which is quite confusing.

Therefore, I would like to cancel my subscription to ensure it doesnā€™t transition to a paid plan after the trial period. I kindly request your assistance in canceling all payment-related details and subscriptions linked to my account.

I would greatly appreciate your prompt help in resolving this matter.

Thank you very much!

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1 reply

Eca
Mironeer
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  • Mironeer
  • 1648 replies
  • January 5, 2025

Hi ā€‹@D P,

 

I have your post converted into a support ticket so it can be handled by our Billing team. Please check your inbox for their response.