I deleted team and lost my board on Miro. How to restore the desk?

  • 8 November 2023
  • 1 reply
  • 40 views
G

Hi All,

Please need your help.

I left the group I was in and at that moment my board disappeared. I do not know if these events are related. But now I can't get to my board in Miro. The system writes to me - “No access to board. Ask the board owner to grant you permission to view this board” 

But I am the owner of the board! I clicked on the "request access" button, but I don't understand who the request goes to.

please help, how do I write to the technical support team to solve the problem?

Thank you in advance.

1 reply

Robert Johnson
Userlevel 7
Badge +12

@Gulya 

I left the group

The system writes to me - “No access to board. Ask the board owner to grant you permission to view this board” 

But I am the owner of the board!

You very well may have been the board owner, but once you left the group/team, your content (boards, projects, custom templates) ownership would have been transferred to the Team Admin of the team whom had been the admin the longest.

how do I write to the technical support team to solve the problem?

If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

However, it is very unlikely that Miro will reverse what you have done.

Here is a post where I outlined a few steps that you could try taking to get your board(s) – or at least copies/duplicates of them – back:

https://community.miro.com/ask-the-community-45/article-how-to-find-and-hopefully-recover-a-lost-or-missing-board-13123

Visual Thinker | Volunteer Community Moderator

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