Answered

I Cant remove team members from my account

  • 31 March 2021
  • 3 replies
  • 627 views

I am on free plan now, and want to subscribe  to one of your plan but the issue is I have 8 members and I want to reduce to 2 before buying but the page of team management not allowing me and not showing the contexts menu to delete users as shown in the attached photo

 

please advise  

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Best answer by Soumyadeep Mandal 1 April 2021, 15:19

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3 replies

Userlevel 5
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Hi @Abdullah aldaij 

Welcome to the Miro Online Community!

check out this guidehttps://help.miro.com/hc/en-us/articles/360017571234-Removing-Team-Members

Yes I went through the guide but the problem is “Open the context menu” is not showing in my account 
I attached a screen shot above

 

Thanks

Userlevel 5
Badge +1

Hi @Abdullah aldaij 

Make sure that you disabled all browser extensions if any and also make sure that you are the admin!

And if you still can’t solve the issue contact the Miro support team! https://help.miro.com/hc/en-us/articles/360020185799