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How to turn off 2-factor authentication (starter Miro plan)

  • June 8, 2024
  • 1 reply
  • 183 views
M

I have a “starter” plan in Miro. Suddenly, during logging in,  it is asking the two-factor authentication without even explaining the process. How to turn it off? I can't see any option in the profile settings panel.

All best,

Marta

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Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7339 replies
  • June 9, 2024

Hi @MartaSz. Indeed, this is unexpected as currently on the Enterprise Plan supports 2FA.

Two questions:

  1. Do any of the team spaces in your dashboard have this icon?

     

  2. Can you share a screenshot of the 2FA message you are seeing?

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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