My colleauge left the company in February, 2024 and we simply stopped paying his account. Now we’d like to restore his boards. We can log in but we can’t access any of his boards, except the ones that are shared with him. Now it’s September, is there any chance to have them back?
How to restore the boards of a downgraded user?
Best answer by Eca
Hi
Eca here from Miro—I'll be happy to help while Elva is away!
Here’s an answer to your question: boards on locked in view-only mode, there's no clear information on how long they will be kept, if they will follow the 12-month dormant policy or the 90 days retention period. I’ve already asked the team about this, and I’ll keep an eye out for updates to share with you.
I hope this clarifies things, but please let me know if you have further questions!
As for your initial message, you mentioned that your colleague left the company and you stopped paying his seat. IS my understanding correct that you are the Admin of the team? Also, is your main goal is to get the ownership of the boards owned by this person?
My colleauge left the company in February, 2024 and we simply stopped paying his account. Now we’d like to restore his boards. We can log in but we can’t access any of his boards, except the ones that are shared with him. Now it’s September, is there any chance to have them back?
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