How to end the subscription when team is deleted?

  • 9 June 2022
  • 1 reply
  • 67 views

I deleted a team within a subscription plan (business account). The subscription plan wasn’t cancelled before though. Is the subscription also cancelled when the team is deleted or do I have to cancel it seperately?


1 reply

Userlevel 7
Badge +12

@Marco Di Sazio - It is possible to delete a paid team without first cancelling a subscription - this leads to no access to a paid plan, but your continuing to be billed:

Frequently asked questions

  1. Will my subscription tied to my team be terminated upon deletion of the team?
    - To make sure that there will be no additional charges, please cancel your subscription in Billing settings: use this guide.

https://help.miro.com/hc/en-us/articles/360017571334-How-to-delete-a-team#Frequently_asked_questions

I will convert your post into a support ticket - you should receive an email notification. You can check the ticket at any time if you:

  1. Go to https://help.miro.com/
  2. Click “Sign in”
  3. Then click on your name → My activities

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