As it says, I don’t want my users to ‘trial’ Miro - we have licenses and we (IT) assign and unassign them according to an internal request/approval process.
How do I turn off the ability for users to undertake a trial??
Page 1 / 1
Hi
Great question — and totally understandable that you'd want to manage access centrally.
At the moment, there isn’t a native setting to globally disable trials for Free Restricted users. If a user doesn’t have a paid license but clicks on features that are part of paid plans, they may be prompted to start a trial on their own.
If you’re managing Miro through centralized IT provisioning, here are a couple of steps you can take:
- Use Domain Control (Business Plan and above)
This lets you enforce organization-wide settings — including limiting who can join your Miro organization, and setting license auto-assignment rules.
- Prevent Self-Upgrade via Support
You can contact Miro Support and request a backend restriction on trial initiation for Free Restricted users in your org.
Let me know if you'd like additional help!
Thanks Eca,
That was very helpful - I’ll reach out to Miro Support now.
Kind regards,
Bryan
Reply
🚨 Last chance for early-bird tickets to Canvas 25! 🚨
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.