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How do I check my remaining AI credit?

  • December 19, 2024
  • 3 replies
  • 414 views
S

How do I check my remaining  AI credit? I am an Education plan user. I also would like to know the case for Free users.

Besides, the number of AI credits will be reset at the beginning of each calendar month?

December 19, 2024

Hi ​@Stephen Lam,

 

Thanks for bringing this up!

 

As an Education Plan user, you receive 100 credits/month. While Free Plan users will receive 10 credits/month. 

 

As for the AI credit, Starter and Business plan users can check it under the Billing tab of the team settings. 

 

For Free plan users (including those on the Education plan), the AI credit balance is not displayed directly. However, once the monthly limit of Miro AI credits is reached, a notification modal will appear when attempting to use Miro AI. This modal will inform you that the limit has been reached and provide guidance on how to increase the limit if needed.

 

I hope this clarifies your concerns! Feel free to share any further questions or feedback.

    3 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • December 19, 2024

    Hi ​@Stephen Lam,

     

    Thanks for bringing this up!

     

    As an Education Plan user, you receive 100 credits/month. While Free Plan users will receive 10 credits/month. 

     

    As for the AI credit, Starter and Business plan users can check it under the Billing tab of the team settings. 

     

    For Free plan users (including those on the Education plan), the AI credit balance is not displayed directly. However, once the monthly limit of Miro AI credits is reached, a notification modal will appear when attempting to use Miro AI. This modal will inform you that the limit has been reached and provide guidance on how to increase the limit if needed.

     

    I hope this clarifies your concerns! Feel free to share any further questions or feedback.

    Eca :)
      F

      Hi ​@Stephen Lam,

       

      Thanks for bringing this up!

       

      As an Education Plan user, you receive 100 credits/month. While Free Plan users will receive 10 credits/month. 

       

      As for the AI credit, Starter and Business plan users can check it under the Billing tab of the team settings. 

       

      For Free plan users (including those on the Education plan), the AI credit balance is not displayed directly. However, once the monthly limit of Miro AI credits is reached, a notification modal will appear when attempting to use Miro AI. This modal will inform you that the limit has been reached and provide guidance on how to increase the limit if needed.

       

      I hope this clarifies your concerns! Feel free to share any further questions or feedback.

       

       

      Hello,

       

      I would like to clarify: is the 100 credits per month allocated per user or per institute/university?

       

      Thank you so much.

       

       

       

        Eca
        Mironeer
        Forum|alt.badge.img+5
        • Eca
        • Mironeer
        • March 23, 2025

        Hi ​@Francis Tsoi 

        Great question! The 100 AI credits per month for Education Plan users are allocated per user, not per institution or university.

         

        Let me know if you need any further clarification!

        Eca :)
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