How can I get a refund for the wrong payment?

  • 7 November 2020
  • 1 reply
  • 1641 views

Hello.
I was very embarrassed when I received the receipt mail from miro a little while ago.
A few days ago, I registered the mail of 3 customers to share my miro board while having a meeting with customers. Like Zeplin does.
By the way, I got an email that $241.57 was paid today.
I'm so embarrassed. 
Please let me know if there is anything I need to do to get a refund..
Thank you.


1 reply

Userlevel 7
Badge +12

@Kenobi - I have done something similar! Please have a read of the following post:

https://community.miro.com/welcome-guide-14/do-i-need-to-contact-the-support-team-or-ask-the-community-2343

"If you are looking for official, in-depth support (regarding billing issues, technical questions, etc), or you have run into an issue (lost content, features not working, other bugs), please reach out to the Miro Customer Support team directly by creating a ticket via this special form."

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