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Question

How can I change the current annual bill amount?

  • May 13, 2026
  • 2 replies
  • 45 views

I have a payment issue with the software Mirror. I need to make a payment on April 30th this year, which is $576 annually for this turn. However, there was an error in my previous payment setup. When I noticed this, I wanted to adjust the number of members to reduce the payment amount. But after I modified the number of members, the annual price for April remains $576. I hope to adjust it to the annual billing price for a single user than pay it. What should I do? Otherwise, I will have to pay 5 times more than necessary.

2 replies

Eca
Mironeer
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  • Mironeer
  • May 13, 2026

Hi ​@Captain dupp thanks for reporting this! I have your case converted to a support ticket. You should receive a response shortly.


Robert Johnson
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  • Volunteer Community Moderator
  • May 14, 2026

As a quick note to all paid subscribers, you can contact the Miro billing/support team directly by following these steps:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Note: For Billing related questions, after you have selected Contact support from the Learning Center, select Billing & Subscription → Billing & Payments / Other.

For Billing related questions, after you have selected Contact support from the Learning Center, select:

Billing & Subscription → Billing & Payments / Other.