Hi, I am trying to apply for the student plan, but my email address is not being accepted. My email is from University College London (ending with @ucl.ac.uk). I am unsure why it is not recognised, and I would greatly appreciate it if you could advise me or contact me to help resolve this issue. Thank you very much for your time and assistance.
@jiapeng.zhang.24 @Anna Plyahina @Vladimir Gvozdev @mary svaytenko @Kuntal Goswami @adm11467 thanks for reaching out! I have your comments converted into a support ticket so you will be assisted. You should receive a response as soon as posisble.
Hi, I can’t access the Education plan because of email. I can provide any needed documents.
Hi! I study at university and I’d like to apply for educational plan, but my university doesn’t have educational email address. I have proofs of my studentship which I can provide. Could you please help me?
Thank you in advance!
Hey Alyona, I also face issue like this while applying for Germany Student Visa. I have some instructions that can help you to resolve this critical issue. Follow these guidelines and hope so your problem will be sorted soon.
If your email isn’t accepted for the Education plan, here’s what you can do:
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Verify your email domain – Miro’s Education plan typically requires a school or university domain (e.g., .edu
or your institution’s official domain). Personal emails like Gmail or Yahoo usually aren’t accepted.
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Use your institutional email – If you have a student or faculty email, try registering with that.
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Contact Miro Support – If your school email still doesn’t work, reach out to Miro support with proof of your student/faculty status (e.g., ID card or enrollment confirmation). They can manually approve your account.
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Alternative options – While waiting, you can use the Free plan with most basic Education features or request a team trial to explore premium features temporarily.
I already have an account which I want to apply on Educator plan. This is because I already have a lot of boards and my students use them. I have University email, but I don’t want create new account.