Hello, I am faced with a gap on iPad 16A OS version 26.3.1(a). The problem is this: when I write on the blackboard, at some arbitrary moment the whole board freezes, I can't write anything, and I can't do anything with my fingers either, until I swipe the top curtain of the iPad.
Help with board
+5Hi
Thanks for sharing this! Based on similar reports, this behavior is often due to:
- The board becomes resource-heavy (elements, drawings, or long session)
- A temporary glitch between touch input and the app
- Recent iPadOS or app updates causing instability
- The app running in the background for a long time without refresh
Swiping down the top curtain briefly “resets” the screen, which is why it starts working again.
You may try:
- Force close and reopen the Miro app
- Make sure both Miro app and iPadOS are up to date
- Try restarting your iPad
- Test on a different board to see if it’s board-specific
- If the board is large, try:
- Zooming into smaller areas while working
- Splitting content into multiple boards if possible
- If you’re using a browser, try switching to the Miro app (or vice versa)
If the issue continues, please share a screen recording and we can help escalate this to the support team if needed.
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