Answered

Guest users pasting from one board to another

  • 18 February 2021
  • 6 replies
  • 245 views
D

Hello everyone! We have a few boards that we use with guest editors. Some of the boards will not allow guest users to copy/paste from one of our Miro boards into another, and some will. Some users can do it and some cannot. Those who cannot get this error:

I have tried to follow the instructions here:

https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PC

But the “Anyone with the board access” option is not showing up. So I tried these instructions: 

https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PC

But there is no “permissions” button. See screen shot:

Now I’m not sure what to do. It’s very frustrating. We use these boards for workshopping and sometimes we need people to copy and paste. Help please! 

icon

Best answer by Robert Johnson 18 February 2021, 19:20

View original
This topic has been closed for comments

6 replies

Robert Johnson
Userlevel 7
Badge +12

@DSP Design Team - You are on the right track. However, a Team Admin will be the only user to have the Permissions option in the team settings panel.

You will need to reach out to an Admin to enable the setting for board owners.

 

Visual Thinker | Volunteer Community Moderator
D

Thank you @Robert Johnson, but I am the team admin. The only team member actually. It’s a consulting account.

Any other ideas?

Thank you,

Amy

Robert Johnson
Userlevel 7
Badge +12

@DSP Design Team - In your screenshot, you were on the Company Profile page, not a team profile page.

Then you will see Permissions:

 

Visual Thinker | Volunteer Community Moderator
D

Got it. I made those changes, but still, our guest users cannot copy from one board to another. Any other ideas? Thank you!

 

Robert Johnson
Userlevel 7
Badge +12

@DSP Design Team - Almost there…

Now you have to set the permissions at the board level.

From the board’s Share settings:

 

 

Visual Thinker | Volunteer Community Moderator
D

Excellent! All better. Thank you! 

Terms & Conditions