Hello All
I searched but didn’t see a recent topic on this. I have the business plan, and I’ve created a few boards. I invited a developer i’m working with as a Guest with Edit privileges. He can see the changes I make to the board - however - if he makes changes (i.e. changes text on a wireframe) or adds a sticky note with a question, I cannot see them. When he refreshes his browser, his changes disappear on his end.
What am I missing here? Thanks
Michael
+12
Have you seen this happening on his end, e.g., via a screenshare or recording?
Have you seen this happening on his end, e.g., via a screenshare or recording?
I haven’t, we’ve only just tried this last evening and this morning. I was literally sitting next to him when we tried it, and I could verify it was occurring on his screen. We did not see the problem on his end when I temporarily added him as a fully licensed team member, so I think that may help rule the browser extension out. Neither of us were connected to a VPN. It’s happened on two different wifi connections - a public one last night, and a personal one this am.
+12
This strange indeed. If you wanted to test adding me as a Guest editor to a test board, I sent you a private message with my email address.
This strange indeed. If you wanted to test adding me as a Guest editor to a test board, I sent you a private message with my email address.
Thanks Robert - I had him make another attempt - nothing has changed, and he did not re start his browser (Safari) - but it appears it has resolved. I’m not sure if perhaps there was an issue because he was a licensed user, then removed, then added as a guest. In any event, it appears to be working correctly. Thank you for the offer - if it happens again, I will add you and we can see if we can reproduce it.
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