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Hi

When I log in using Google for SSO I am taken to a board that does not belong to my company.

I know some of the people on the board but it is definately not my board.

What should I do?

This feels like a privacy/security issue.

HI ​@Tony McKenzie, thanks for flagging this!

It’s possible that your Miro profile is part of multiple teams/workspaces. When you log in, you might be directed to one of those spaces, and the boards stored there will show up in your dashboard. Try switching between teams and see if your company’s team shows up.

 

If you feel the security of your account might be compromised, I recommend reaching out directly to Miro Support for investigation: How to contact Miro Support.


@Tony McKenzie As Eca pointed out, your Miro account profile can be member (of Guest) of unlimited teams. You may have had access to this other team for quite some time, but what has changed is that there is currently a bug that is directing people to the oldest existing team and not the last one they were working from since their last visit.

To stay updated on this bug, leave a reply in this post:

https://community.miro.com/ask-the-community-45/known-bug-no-longer-being-taken-back-to-last-team-dashboard-i-visited-25216

If you no longer wish to have your profile associated with this unexpected team, you can leave the team. Of course, you'll lose access to any boards in it. 


@Robert Johnson ​@Eca 

Thanks, both, for your help.

It was, indeed, a simple case of not knowing I was a member of two teams. I can now see my own boards.

It remains a mystery as to why Miro defaulted to an alternate team - one which I’d never visitied - however, at least I can find my assessment boards, now.

Appreciate your help.

Tony


@Tony McKenzie Glad to hear this explains it!

It remains a mystery as to why Miro defaulted to an alternate team - one which I’d never visitied

 

The reason this is happening is that there is currently a bug that is directing people to the oldest existing team there account profile is a member of and not the last one they visited. So, this may keep happening until the bug is resolved. 

To stay updated on this bug, leave a reply in this post:

https://community.miro.com/ask-the-community-45/known-bug-no-longer-being-taken-back-to-last-team-dashboard-i-visited-25216