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Question

Google Drive

  • June 11, 2024
  • 5 replies
  • 431 views

I am the owner of the MIRO blackboard at the Science and Technology Museum in Milan.

Until some time ago I was able to upload files from my Google Drive (ilabsistemi@gmail.com) without problems, but now I can't do it anymore: when I try, the error message “403. That's an error.

We're sorry, but you do not have access to this page. That's all we know."

I tried to follow the instructions of the Help Center step by step (https://help.miro.com/hc/en-us/articles/360017731253-Google-Drive), but without appreciable results :-(

Best regards

Enrico 

 

    5 replies

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • June 11, 2024

    @enricodamuseo - In the past, I had to reconnect my Google/Drive account to get past a similar error. Perhaps these steps will help you:

    https://community.miro.com/ask-the-community-45/can-t-upload-from-connected-google-drive-account-12546

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    • enricodamuseo
    • Author
    • New Here
    • June 11, 2024

    I thought about it, but I can't uninstall the Google Drive app

    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • June 11, 2024

    Skipping the uninstall part, in the instructions in the screenshot, you should have a "Logout" link in place of the Connect button.  Try logging out and then connecting again.

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    • smrz
    • Beginner
    • August 23, 2025

    Enrico,

     

    I am having the same problem, but logging out and in does not solve it…

    How did you solve it finally ?

    Many thanks !

    sam

    The 403 error suggests there may be an issue with Google Drive authorization or the permissions granted to Miro. You could try disconnecting and reconnecting Google Drive, checking that you’re signed in to the correct Google account, and reviewing whether your organization’s Google Workspace settings restrict third-party access. If the issue persists, testing in another browser or contacting Miro Support with the exact error message may help identify the cause. Clear troubleshooting resources are valuable in situations like this, which is why a reliable tech blog publishes product launches, how-to articles, and explainers on topics like AI tools and cybersecurity. Consistent posting and accurate sourcing help it earn authority over time.

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