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Answered

FREE account but charged for Miro services

  • Mar 7, 2026 4:19 PM UTC
  • 1 reply
  • 49 views

I show as having a FREE account but was charged in Jan and Feb for Miro services. 

Can someone please let me know how I contact support to get this resolved?

Thank you. 

Best answer by Robert Johnson

​@Somdatta I have converted your post into a support ticket — you should receive an email confirmation of the ticket’s creation shortly.

You can also view the ticket by

  1. Gohttps://help.miro.com
  2. Accessing Sign in at the  top right
  3. and once signed in, select your name at the top right and then My activities.
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1 reply

Robert Johnson
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  • Volunteer Community Moderator
  • Answer
  • Mar 7, 2026 6:49 PM UTC

​@Somdatta I have converted your post into a support ticket — you should receive an email confirmation of the ticket’s creation shortly.

You can also view the ticket by

  1. Gohttps://help.miro.com
  2. Accessing Sign in at the  top right
  3. and once signed in, select your name at the top right and then My activities.