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Export to PDF - Best Quality - Does not work

  • September 11, 2023
  • 6 replies
  • 1315 views

Hello everyone, 

I want to export a Board to a PDF, but it does not let me. As soon as I click on “Export PDF” - “Best Quality” it loads shortly, but nothing happens. 

If I choose “Small file size” - it works, but the quality is to bad to be used. I tried a different board - It does not let me. Which is odd, because I did export the board before with best Quality and it worked like a charm. 

Can you help me here?

 

Cheers, Andi 

 

 

Was it helpful?

6 replies

Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • September 11, 2023

@Andreas Ehlert -

There’s a somewhat similar thread here with a recent update: https://community.miro.com/ask-the-community-45/pdf-high-quality-not-working-8767

I’d suggest trying it first thing in the morning or at night to see if time of day makes any difference.

You could also selectively (temporarily) remove content from the board to see if there’s a particular object or group of objects affecting the export.

If none of the above reveals anything, open a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron


It’s a year later and I’m having the exact same issue (using the web version, Safari)


Eca
Mironeer
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  • Mironeer
  • 2072 replies
  • March 21, 2025

Hi ​@jackmattson 

 

Thanks for bringing this up! A few things to try:

  • Test exporting from a different browser (Chrome or Edge) to see if it's Safari-specific.
  • Try to export other boards to see if this issue also occurs.
  • Clear your cache and try again.
  • If your board is very large, try exporting a smaller section as a test.

If the issue persists, I’d recommend reaching out to Miro Support with details about your browser, Miro plan, and any error messages. Let us know if you find any workarounds!

 


  • New Here
  • 1 reply
  • April 22, 2025

I have the same issue, exporting a single frame wont even work in best quality. Please advise


  • New Here
  • 1 reply
  • April 22, 2025

Experiencing the same issue...


Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 2072 replies
  • April 23, 2025

Hi ​@Tim Main and ​@Yilin2516,

 

Thanks for reaching out!

 

Have you tried the following steps I noted above?

A few things to try:

  • Test exporting from a different browser (Chrome or Edge) to see if it's Safari-specific.
  • Try to export other boards to see if this issue also occurs.
  • Clear your cache and try again.
  • If your board is very large, try exporting a smaller section as a test.

If yes and the issue still persists, please let me know so I can connect you with our Support team.


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