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Answered

Error when trying to extend an Education Plan

  • January 18, 2025
  • 54 replies
  • 599 views

How can I extend my education plan?

I’ve received an email saying:
“If you're still a part of an educational institute, apply here to extend your Educational Plan...”

But that link seems to be broken, gives error "37f0689d-b1bb-4da9-9324-d242da911cee"

 

Since I cannot reach the site through that email:

What’s the process to extend the education plan?

Thanks a lot!

Best answer by Robert Johnson

@Ines BL - I have requested that your post be converted into a support ticket for investigation. You should receive email confirmaiton of the new ticket shortly.

54 replies

Robert Johnson
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  • Volunteer Community Moderator
  • Answer
  • January 18, 2025

@Ines BL - I have requested that your post be converted into a support ticket for investigation. You should receive email confirmaiton of the new ticket shortly.


  • New Here
  • January 30, 2025

I have this same problem, the link says:

Hmm, that didn’t work

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "0af36aed-ef54-44ad-b179-fd95562c99da"

 

Is there another way to extend the education plan, or should I re-apply?

Thank you!


Eca
Mironeer
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  • Mironeer
  • February 2, 2025

Hi ​@annage,

Thanks for reaching out! Since you're experiencing an issue with extending your Education Plan, I've converted your comment into a support ticket so the Miro team can look into it further. Keep an eye on your inbox for any updates from them.


Hi,

 

I’ve also received an email saying: “If you're still a part of an educational institute, apply here to extend your Educational Plan...”, but when I click the link an error message of “That page can’t be reached, but if you double-check it, we’re happy to try again. [error] "b9459494-64c6-454b-b612-252044775d29"” appears. 

 

Since I cannot reach the site through that email what’s the process to extend the education plan?

 

Thanks :)


  • New Here
  • February 4, 2025

Hi Miro Team,

 

I’ve encountered this same issue, when I apply to extend the edu plan, it showed

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "4ad605e5-9839-462e-95b4-0e1b2eddf67b"


Eca
Mironeer
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  • Mironeer
  • February 6, 2025

Hi ​@Reyes Cheng and ​@Eleisha Haldane,

 

Thanks for reaching out and bringing this up! I have your comments converted into a support ticket so the team can assist you. Please check your inbox.


  • New Here
  • February 13, 2025

Hi, I have the same problem and thus cannot extend my education account :-(


  • New Here
  • February 14, 2025

I also have the same problem with extending my education account. ​@Eca , can you please provide a support ticket for me too.

Many Thanks,

Kelly


Eca
Mironeer
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  • Mironeer
  • February 14, 2025

Hi ​@Ester and ​@KellyMcKay 

 

I have your comments converted into a support ticket so the team can assist you. Please check your inbox for support’s response.


Hi!

I am having the same problem :(

Best,
Andrii


Eca
Mironeer
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  • Mironeer
  • February 27, 2025

Hi ​@Andrii Khymchuk 

 

I have your comment converted into a support ticket so the team can assist you. Please check your inbox for support’s response.


  • New Here
  • February 27, 2025

Hi!

 

I'm having the same exact problem, I'd really appreciate if my comment were converted to a support ticket too.

 

Thanks a lot, Luca


Hello, Raydel Kim
I sent Apply for a free Education account and now I send the web page screenshot where my name and position are stated. 
https://school42pkgo.gosuslugi.ru/nasha-shkola/nash-kollektiv/

Galina Zhoukovets


  • Beginner
  • February 27, 2025

same here


Eca
Mironeer
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  • Mironeer
  • March 2, 2025

Hi ​@Luca Scaboni ​@Galina Zhuokovets ​@jérémucci 

 

I have your comments converted into a support ticket. Please wait for support’s response in your inbox.


Hi

I have exactly the same issue, could you perhaps convert my comment in a support ticket as well?

Thank you very much in advance!

Best regards

Emilia


Hello,
Same problem here, could you please turn my comment into a support ticket so that I can extend Educational plan?

 

Thanks in advance!
Alina


Eca
Mironeer
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  • Mironeer
  • March 5, 2025

Hi ​@Emilia Kasper and ​@Alina Lushnikova 

 

I have your comments converted into a support ticket. Please wait for support’s response in your inbox.


  • New Here
  • March 7, 2025

Hi,
I find myself with the same problem.

Can you convert this into a ticket too please? My plan runs out end of March and I do need it for studying…

 

Thank you very much!

Max


  • New Here
  • March 8, 2025

Hello,
I have the same problem.

Can you convert this into a ticket too please? My plan runs out 7th of april and I do need it for studying!!

 

Thanks in advance

Rubin


Eca
Mironeer
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  • Mironeer
  • March 9, 2025

Hi ​@Max Zarfl and ​@Rubin Ong,

 

Thanks for letting us know the issue! Please wait for support’s response as I have converted your comments into a support ticket. 


Hi ​@Eca,
Could you convert this into a ticket as well? I have received the same email and can't seem to extend my plan because the link is not working.

Thank you in advance!


  • New Here
  • March 28, 2025

Hi,

I also have the same problem, email link not working when trying to ”extend your Educational Plan...”

-S


Eca
Mironeer
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  • Mironeer
  • March 29, 2025

Hi ​@Sornberg,

 

Thanks for letting us know here. Please wait for support’s response as I have converted your comments into a support ticket. 


Hi,
I also have the same problem and cant seem to extend my education plan.
Thank you for the help!

Raminta