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Answered

Error when trying to extend an Education Plan

  • Jan 18, 2025 7:18 PM UTC
  • 54 replies
  • 950 views

How can I extend my education plan?

I’ve received an email saying:
“If you're still a part of an educational institute, apply here to extend your Educational Plan...”

But that link seems to be broken, gives error "37f0689d-b1bb-4da9-9324-d242da911cee"

 

Since I cannot reach the site through that email:

What’s the process to extend the education plan?

Thanks a lot!

Best answer by Robert Johnson

​@Ines BL - I have requested that your post be converted into a support ticket for investigation. You should receive email confirmaiton of the new ticket shortly.

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54 replies

Robert Johnson
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  • Volunteer Community Moderator
  • Answer
  • Jan 18, 2025 8:45 PM UTC

​@Ines BL - I have requested that your post be converted into a support ticket for investigation. You should receive email confirmaiton of the new ticket shortly.


  • New Here
  • Jan 30, 2025 4:09 PM UTC

I have this same problem, the link says:

Hmm, that didn’t work

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "0af36aed-ef54-44ad-b179-fd95562c99da"

 

Is there another way to extend the education plan, or should I re-apply?

Thank you!


Eca
Mironeer
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  • Mironeer
  • Feb 2, 2025 12:30 AM UTC

Hi ​@annage,

Thanks for reaching out! Since you're experiencing an issue with extending your Education Plan, I've converted your comment into a support ticket so the Miro team can look into it further. Keep an eye on your inbox for any updates from them.


Hi,

 

I’ve also received an email saying: “If you're still a part of an educational institute, apply here to extend your Educational Plan...”, but when I click the link an error message of “That page can’t be reached, but if you double-check it, we’re happy to try again. [error] "b9459494-64c6-454b-b612-252044775d29"” appears. 

 

Since I cannot reach the site through that email what’s the process to extend the education plan?

 

Thanks :)


Hi Miro Team,

 

I’ve encountered this same issue, when I apply to extend the edu plan, it showed

That page can’t be reached, but if you double-check it, we’re happy to try again.

[error] "4ad605e5-9839-462e-95b4-0e1b2eddf67b"


Eca
Mironeer
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  • Mironeer
  • Feb 6, 2025 12:41 PM UTC

Hi ​@Reyes Cheng and ​@Eleisha Haldane,

 

Thanks for reaching out and bringing this up! I have your comments converted into a support ticket so the team can assist you. Please check your inbox.


  • New Here
  • Feb 13, 2025 7:25 AM UTC

Hi, I have the same problem and thus cannot extend my education account :-(


  • New Here
  • Feb 14, 2025 6:55 AM UTC

I also have the same problem with extending my education account. ​@Eca , can you please provide a support ticket for me too.

Many Thanks,

Kelly


Eca
Mironeer
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  • Mironeer
  • Feb 14, 2025 1:07 PM UTC

Hi ​@Ester and ​@KellyMcKay 

 

I have your comments converted into a support ticket so the team can assist you. Please check your inbox for support’s response.


Hi!

I am having the same problem :(

Best,
Andrii


Eca
Mironeer
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  • Mironeer
  • Feb 27, 2025 2:59 PM UTC

Hi ​@Andrii Khymchuk 

 

I have your comment converted into a support ticket so the team can assist you. Please check your inbox for support’s response.


Hi!

 

I'm having the same exact problem, I'd really appreciate if my comment were converted to a support ticket too.

 

Thanks a lot, Luca


Hello, Raydel Kim
I sent Apply for a free Education account and now I send the web page screenshot where my name and position are stated. 
https://school42pkgo.gosuslugi.ru/nasha-shkola/nash-kollektiv/

Galina Zhoukovets


  • Beginner
  • Feb 27, 2025 8:23 PM UTC

same here


Eca
Mironeer
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  • Mironeer
  • Mar 2, 2025 1:42 PM UTC

Hi ​@Luca Scaboni ​@Galina Zhuokovets ​@jérémucci 

 

I have your comments converted into a support ticket. Please wait for support’s response in your inbox.


Hi

I have exactly the same issue, could you perhaps convert my comment in a support ticket as well?

Thank you very much in advance!

Best regards

Emilia


Hello,
Same problem here, could you please turn my comment into a support ticket so that I can extend Educational plan?

 

Thanks in advance!
Alina


Eca
Mironeer
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  • Mironeer
  • Mar 5, 2025 9:12 PM UTC

Hi ​@Emilia Kasper and ​@Alina Lushnikova 

 

I have your comments converted into a support ticket. Please wait for support’s response in your inbox.


  • New Here
  • Mar 7, 2025 4:45 PM UTC

Hi,
I find myself with the same problem.

Can you convert this into a ticket too please? My plan runs out end of March and I do need it for studying…

 

Thank you very much!

Max


  • New Here
  • Mar 8, 2025 8:05 PM UTC

Hello,
I have the same problem.

Can you convert this into a ticket too please? My plan runs out 7th of april and I do need it for studying!!

 

Thanks in advance

Rubin


Eca
Mironeer
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  • Mironeer
  • Mar 9, 2025 3:18 PM UTC

Hi ​@Max Zarfl and ​@Rubin Ong,

 

Thanks for letting us know the issue! Please wait for support’s response as I have converted your comments into a support ticket. 


Hi ​@Eca,
Could you convert this into a ticket as well? I have received the same email and can't seem to extend my plan because the link is not working.

Thank you in advance!


  • New Here
  • Mar 28, 2025 6:05 PM UTC

Hi,

I also have the same problem, email link not working when trying to ”extend your Educational Plan...”

-S


Eca
Mironeer
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  • Mironeer
  • Mar 29, 2025 7:03 PM UTC

Hi ​@Sornberg,

 

Thanks for letting us know here. Please wait for support’s response as I have converted your comments into a support ticket. 


Hi,
I also have the same problem and cant seem to extend my education plan.
Thank you for the help!

Raminta