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Question

Education Plan Not Showing Up?

  • September 10, 2026
  • 1 reply
  • 9 views

I applied for the Education Plan and got an email that it was approved. When I log in it still only has the team I created which is on a Free plan. I tried to delete this team but when I go back to my dashboard it will immediately prompt me to create a team which is still on a Free plan.

1 reply

Robert Johnson
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  • Volunteer Community Moderator
  • September 11, 2026

@kchou04 It’s possible that your Free Plan team hadn’t fully upgraded yet, and with that team now deleted, it may never.

I’ll convert your post into a support ticket — you should receive an email notifying you that the support ticket has been created.

In the meantime, check on-and-off to see if a new team space has been added to your account profile by checking the team switcher from your dashboard — details on how to do this here:

https://help.miro.com/hc/en-us/articles/360017571294-What-is-on-your-dashboard#navigate-between-your-teams