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Education Plan application — Public School Teacher without institutional email

  • September 25, 2026
  • 2 replies
  • 39 views

Hello Miro Community Team,

I am following up on my application for the Miro Education Plan as an educator.

I am a public-school teacher employed by the Secretaria de Estado de Educação do Distrito Federal (SEEDF) in Brasília, Brazil. My institution does not provide me with an individual institutional educational email address, so I am unable to complete the standard Education Plan application form.

I originally posted my request in the designated Education Plan thread on September 17, 2026, and I also posted a follow-up on September 22, but my case has not yet been converted into a support ticket.

I can provide an official government-issued payslip confirming my current employment and teaching position at SEEDF.

Could you please convert this request into a support ticket so that I can submit my employment documentation privately for manual verification?

My Miro account is currently registered using my personal email address.

Thank you very much for your assistance.

Mateus Medeiros
Public-school teacher
Secretaria de Estado de Educação do Distrito Federal — SEEDF
Brasília, Brazil

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • September 25, 2026

    Hi ​@Mateus Medeiros Thanks for following up on your Education Plan application. We're seeing a high volume of requests right now, so processing is taking longer than usual. We'll be in touch as soon as we can. Thanks for your patience.

    Eca :)

    Hi @Eca, I’m following up again regarding my Education Plan application.

    My original request was submitted on September 17, and my individual topic was acknowledged on September 25. According to the Miro Help Center, Education applications may take up to 10 days to receive a response.

    I understand that the team is currently experiencing a high volume of requests, but my application has now been pending beyond that timeframe.

    I remain ready to provide official proof of my current employment as a public-school teacher at SEEDF for manual verification.

    Could you please confirm whether my application is currently in the review queue or whether a support ticket still needs to be created?

    Thank you for your help.

    Mateus Medeiros

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