Education Plan application — no educational email

Hi ​@Prokash Sutradhar Thanks for applying for a free Education account. We're seeing a high volume of requests right now, so processing is taking longer than usual. We'll be in touch as soon as we can. Thanks for your patience.

Hi Eca,

Thank you for the update.

I just wanted to clarify that I was actually unable to submit the standard Education Plan application because my college does not provide an educational email address, and the form does not accept my personal Gmail address.

I am currently a graduate student at Savar Government College in Bangladesh, and I have official proof of my current student status that I can provide.

Could you please convert my case into a support ticket for manual verification and let me know where I should submit my student documents?

Thank you for your help.

Hi ​@Eca 

I'm following up on my Education Plan request. I was unable to submit the standard application because my college does not provide educational email addresses, and the form rejects my personal Gmail address.

I posted a separate topic about this issue 10 days ago and followed up 5 days ago, but I have not received confirmation that my request was converted into a support ticket.

Could you please help convert my request into a private support ticket so I can provide my student ID and proof of enrollment for manual verification?

Thank you for your help.

Hi ​@Prokash Sutradhar thanks for reaching out! I'll check internally on this and get back to you once I have an update. Thanks for your patience!