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Education plan

  • May 8, 2026 8:00 AM UTC
  • 3 replies
  • 95 views

Hello,
I cannot proceed with the Education Plan application because the form only accepts an academic email address (*.edu or similar). My university does not provide such emails, and there is no option to continue with a regular email or manual verification. There is no option to choose anything else; I can only enter an email address, and a regular one is not accepted.

As a result, I am unable to submit the application at all.
Could you please advise how I can proceed or enable manual verification for my case?

 

3 replies

Eca
Mironeer
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  • Mironeer
  • May 8, 2026 2:32 PM UTC

HI ​@Maria Puchkova thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.


  • New Here
  • Jun 29, 2026 12:59 PM UTC

HI ​@Maria Puchkova thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

Hi @Maria Puchkova, I have the same problem. My university does not provide an academic email address, and the Education Plan application form does not allow me to continue with a regular email or manual verification. Could you please help me proceed or convert my case to a support ticket as well?


Eca
Mironeer
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  • Mironeer
  • Jun 29, 2026 2:14 PM UTC

Hi ​@djesnik12 thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.