Hi,
I was login into Miro using my student email, unfortunately most of the features are locked.
Then I applied for the free education plan, and it seems that the process is successfully accepted but still when I access and log in, all the features still locked.
I am wondering if both accounts have the same email username, how to access the education one and move my old boards to it.
Thanks in advance.
regards,
Lama
+5Hi
I’ve converted your case into a support ticket so our team can check this on the backend—specifically to confirm whether your Education Plan is fully activated or if there might be multiple profiles linked to the same email.
We’ll follow up with you directly via email as soon as we have more details. In the meantime, feel free to share any additional screenshots or information that might help us investigate further.
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